Merryfield, Personalisation, Workforce Development

An Incredible CQC Rating For Merryfield House Nursing Home, Witney

We are absolutely thrilled to announce that Merryfield House Nursing Home has been given a wonderful rating by the Care Quality Commission (CQC) after an unannounced inspection in October.

Unannounced inspections play a very important role in making sure the service provision that is seen is what is happening in the care home every day – not just on a day when everything has been prepared for an inspection. They are the best way to make sure that services are providing high-quality care to residents at all times.

We were visited in October 2017 by an inspector, who spoke to six residents of Merryfield and three family members. They also spoke to three relatives outside of the inspection time. They found our service to be ‘good’ across four inspection categories, finding us safe, effective, caring and well-led. We were rated ‘outstanding’ for our responsiveness.

In our report, we were praised by the inspector for showing a commitment to personalised care.

“The responsiveness of the service was outstanding. Care planning was fixed upon having the individual at the heart of their care. Relatives said support was extremely responsive because staff really understood the principles of outstanding personalised care. People were encouraged to pursue personal interests and hobbies and to access activities in the service and community. Changes in people’s needs were immediately recognised and appropriate; prompt action taken, including the involvement of external professionals where necessary. People were encouraged to raise any complaints or concerns and were given opportunities to do so.” 

At Peverel Court Care we are dedicated to providing personalised care and we are thrilled that this came across in our most recent inspection. When people come to live with us we invest a lot of time in pulling together personalised care plans to make sure that our residents have a high quality of life and are comfortable and happy.

Associate Director Preet Shergill said, “We are proud to say that we are surrounded by staff who constantly want to see Merryfield be the best we can be. They strive for continuous improvement, innovation and to provide exceptional elderly care. The very positive CQC inspection result is testament to the outstanding work of the Merryfield team, volunteers and the Witney community”.

We would like to extend our congratulations and thanks to our hardworking and dedicated Merryfield House Nursing Home team. We recognise that without their professionalism and commitment, this would not have been possible.

Bartletts, Merryfield, Stone House

Five of the best things about Peverel Court Care

We know that often people are searching for care in a crisis situation; their loved one has been taken ill and it’s obvious that they can no longer take care of themselves.

With that in mind, we’ve put together a list of some of the best aspects of Peverel Court Care. We think we’re the next best thing for your relative; a home away from home. We hope you’ll agree with us.

Beautiful surroundings

Merryfield Nursing Care Home is in Oxfordshire and our other two homes, Bartlett’s Residential Care Home and Stone House Nursing Care Home, are both in Buckinghamshire. All three of our residences are set within acres of beautiful land and surrounded by well-tended gardens. That means that incredible outdoor beauty is never far away.

As well as this, our buildings are impressive in themselves. We work incredibly hard to make sure that our care homes are a comfortable, beautiful place to live.

Fully furnished en-suite rooms

All of our bedrooms are fully furnished and come with en-suites. All residents have an electric bed, television and Sky TV, and there’s internet connection throughout all of our care homes for both residents and their visiting family members. There are also iPads and easy Skype access, so that residents can stay in touch with family who live far away.

Where possible, we like to personalise accommodation, so we invite them to bring their own furniture. We’ll then do our best to alter the décor in their room so that it matches their own personal style and taste.

Religious services

We can cater for the religious beliefs of your family member. Once a month a Church Minister travels to Stone House to visit some of our Catholic ladies, but we’ll do our best to make arrangements for your relative no matter what their religion.

Paul D, our local vicar, has said of our services: “I visit Stone House about once a month and take communion to five ladies who live there. I am always impressed with how well cared for they are. Its obvious when you enter the building it is run by caring and devoted staff.”

Skilled and friendly care team

Our staff are skilled, capable and supported, but we don’t only recruit based on the qualifications and experience. For us, it’s just as important that our staff have the right core values. During our recruitment process we get to know our applicants to make sure that providing care and support is something they’re passionate about. It’s the only way to make sure that we’re providing the best care. If your relatives live with us, you can be sure they are being looked after by people who are not only qualified, highly skilled and talented, but also compassionate and genuinely kind hearted.

Personalised care

For our residents, nothing is too much. We provide a range of activities to keep them entertained and offer hairdressing and physiotherapy services. We also provide meals prepared from fresh, local produce, which your family member can choose to eat in their room or in our communal lounge. When you visit you can eat with them, too!

Personalised care packages and services are something we’re incredibly proud of. We’ll do everything we can to make sure your loved one feels happy, comfortable and at home. We can even, on occasion, accommodate pets.

Contact us

If you have any questions about the services we offer or you would like to come in and get to know us a little bit better, please get in touch with us through our contact us page.

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