Bartletts, Events

Bartlett’s Residential Home – Annual Dog Show with Paws PT

Why?

Here at Peverel Court Care, we regularly arrange exciting activities for our residents to help improve their social, emotional, and physical health. This gives them the opportunity to meet and interact with new faces. Having the chance to socialise can help to improve social skills and behaviours, and reduce the feelings of loneliness.

Making invaluable connections and partnerships with organisations, such as Paws PT, helps to enrich the lives of those residing with us, many of those living with dementia. Interaction with animals has well-documented benefits to older people mentally, emotionally, and physically, by improving emotional, social, and cognitive abilities.

Having a meaningful life with strong relationships and purposeful activity is a central part of an individual’s identity. As people become more vulnerable and increasingly reliant on others it is vital that meaningful activity is supported in a way that helps them stay well and feel more satisfied with life, taking account of their personality and their history. Such activities are particularly important in a care home setting where residents have moved out of their familiar home environment, and can quickly lose their sense of identity and self-esteem, and become depressed.

Who?

Based on the grounds of Bartlett’s Residential Home, Paws PT provide a friendly and reliable dog training service to meet the needs of both the client and their dogs.

https://www.facebook.com/pawspt.co.uk/

Outcome

It was a wonderful day, there were so many lovely dogs entered in each category and we were delighted to have Jen and Helen from Paws PT join us to act as judge.

Residents and staff alike were fascinated by the dogs, who were using the gardens as their playground. Many were eager to ask the owners about the age and names of the dogs, and what their favourite treats and toys are! It was a great opportunity to learn more about the different breeds and their personalities. Residents could not believe how well the dogs performed during each category such as “Best Trick” and Dog Walk” and enjoyed their role in choosing the “Best in Show!” One pup helped themself to a prize toy, which our residents found very amusing!

We were blown away by the popularity of this event and we were delighted to welcome so many of our residents’ loved ones and their four-legged friends.

We know how beneficial animal therapy can be for older people, especially for those living with dementia, as being close to animals can help lift a person’s mood and stimulate social interaction. Many residents used to have dogs, so they were thrilled to have the opportunity to be part of our judging panel and to meet so many adorable dogs.

Testimonials

Resident – Barbara W:

What did you think of the event? – “I really enjoyed it thank you, it was great to have my daughter and her dog visit. They won multiple prizes!” [laughing]

Would you like to experience it again? – “Yes of course, it was a lovely event that brough everyone together. And we were lucky with the great weather, too!”

Resident – Anne T:

What did you think of the event? “It was fabulous, I loved meeting all the dogs. They were all very clever – I was impressed!”

Would you like to experience it again? “Yes, most definitely, it is lovely to have animals at the home. I used to have dogs, so it is nice to have them visit.”

Bartletts, Outings, Wellbeing

Trip to Kew Gardens – Bartlett’s Residential Home

Why?

Here at Peverel Court Care, we regularly arrange exciting trips out for our residents to help improve their social, emotional and physical health. We want our residents to have a sense of freedom and independence, so it is beneficial for them to go on day trips. This gives them the opportunity to meet and interact with new faces. Having the chance to socialise can help to improve social skills and behaviours, and reduce the feelings of loneliness.

Kew Gardens gives you the chance to touch and smell elements in the gardens. Sensory stimulation is the practice of using everyday sounds, foods, objects and other items to awaken the senses and elicit a positive response or feeling. This technique is often used to help seniors with Alzheimer’s or dementia because it can help them stay in the moment and interact with their current surroundings. Studies have shown that when done on a regular basis, sensory stimulation can be very helpful in treating memory issues. By offering different ways to communicate and engaging all five senses, seniors can see some improvement in daily functioning and cognitive symptoms.

Having a meaningful life with strong relationships and purposeful activity is a central part of an individual’s identity. As people become more vulnerable and increasingly reliant on others it is vital that meaningful activity is supported in a way that helps them stay well and feel more satisfied with life, taking account of their personality and their history. Such activities are particularly important in a care home setting where residents have moved out of their familiar home environment, and can quickly lose their sense of identity and self-esteem, and become depressed.

Who?

https://www.kew.org/kew-gardens

Our mission at Kew Gardens and Wakehurst is to understand and protect plants and fungi, for the wellbeing of people and the future of all life on earth. Earth is the only planet in the universe, that we know for certain, supports life. Yet that life is in crisis.

The unprecedented rate of degradation means we are living through an age of extinction. We know the next decade is critical to reverse this trend. Our aspiration at Kew Gardens and Wakehurst is to end the extinction crisis and help create a world where nature is protected, valued and managed sustainably.

 

Outcome

After a long drive into London, our residents and staff started a busy day with a well-deserved lunch at the family kitchen, all talking about the wonderful botanical gardens they were going to see. The most popular being the Temperate House, a glittering cathedral, home to 1,500 of plants from across the world. Learning about the plants was a brilliant exercise for the mind, especially for Rosemarie, who is very fond of nature and the outdoors.

We were lucky enough to enjoy the start of the summer sunshine and enjoy all that Kew Gardens had to offer. With the beautiful array of flowers and trees, the buzzing of the bees and the colours of the butterflies, it was a perfect place to enjoy together.

“It was a wonderful day!” Beryl said, as she continued to tell Bartlett’s staff about the trip the next morning! Her positive response has helped encourage other residents, who are often cautious to attend outings, to join us on the next one.

Providing activities to evoke memories and reflection helps to give residents a feeling of security and comfort but Bartlett’s is also keen to create new memories and opportunities for residents, enabling them to live stimulating and fulfilling lives. While moving into our homes is a new chapter for them, ensuring that our residents feel like they have a sense of purpose and like they are part of something special is so important. It was a memorable experience had by all!

 

Testimonials

Resident – Beryl S:

What did you think of the experience? – “I really enjoyed the day, beautiful trees with plenty of flowers, and the Temperate House was very nice indeed!”

Would you like to experience it again? – “I would be more than happy to go again, especially if we are blessed with such good weather!”

Resident – Rosemarie T:

What did you think of the experience? “I found it very enjoyable, it was a wonderful day!”

Would you like to experience it again? “Yes I would, there was a lot to see in one day.”

Bartletts, Community, Intergenerational, Wellbeing

A visit from Green Ridge Academy pupils to Bartlett’s

Why?

Benefits of Intergenerational Activities

As care specialists, improving the quality of life for our residents is our core commitment. Activity helps to sustain both physical and mental health. Intergenerational activities have been proven to energise older adults and give a sense of purpose, especially when they’re sharing their experience and skills. Shared activities across generations can also reduce a sense of isolation for older adults and potentially relieve or lessen depression. We know that loneliness and depression are a big concern for today’s residents. By providing a way for residents to interact with younger generations, they afford the opportunity to build lasting relationships. Intergenerational activities can also help different age groups relate and value one another – reducing ageism, breaking down stereotypes and increasing empathy.

 

Who?

Mr. Aaron Wanford – Head Teacher
Green Ridge Primary Academy

At Green Ridge we aim to provide an exciting, broad and engaging curriculum, which encourages our children to become confident and resilient life-long learners. We want our children not just to achieve, but to exceed expectations and attain the very best results they can, academically, creatively and personally. We offer a safe, nurturing and creative learning environment, which enables us to ensure our children are supported, challenged, inspired and motivated through a breadth of learning experiences and opportunities. We aim to develop trusting, strong and sustaining partnerships with families and the wider local community.

Green Ridge Academy Website

 

Outcome

Residents at Bartlett’s Residential Home, welcome pupils from Green Ridge Primary Academy as part of our programme to build intergenerational relationships.

Our residents are delighted to be visited by some of the pupils, and we have seen the engagement between our residents and the students growing each month. This is something we are really passionate about at Peverel Court, and we will continue to partner with local organisations in order to benefit our residents.

After the students sang a selection of songs from Bob Marley to their school hymns, they had an opportunity to have a juice and chat with the residents. Everyone had a lovely time, with residents clapping and cheering “bravo, bravo” as the students finished singing. Everyone was asking when they would be visiting again!

Providing activities to evoke memories and reflection helps to give residents a feeling of security and comfort but Bartlett’s is also keen to create new memories and opportunities for residents, enabling them to live stimulating and fulfilling lives. While moving into our homes is a new chapter for them, ensuring that our residents feel like they have a sense of purpose and like they are part of something special is so important.

 

Testimonials

Resident – Georgina R:

What did you think of the experience? – “They were so good! I was cheering and clapping bravo! I was very impressed!” [laughing]

Would you like to experience it again? – “Yes I would, it is lovely to see them.”

Resident – Janet F:

What did you think of the experience? – “They were a joy to watch! It was lovely for them to visit regularly, I really enjoyed it, bless them!”

Would you like to experience it again? – “Yes, definitely. They were very sweet, their singing was very good!”

Resident – Beryl C:

What did you think of the experience? – “They were lovely, I enjoyed meeting them today!”

Would you like to experience it again? – “Yes, I would, their singing was lovely, I even joined in on some of the songs!” [laughing]

 

 

 

Bartletts, Best Care Practices, Community, Events, Real life, Stone House, Wellbeing

A visit from Paws PT: how animal therapy benefits our residents

 

Increasing numbers of medical practitioners are recognising the benefits that come from the therapeutic use of animals to help ease the symptoms of a number of physical and mental health complaints. Numerous studies have shown that time spent in the presence of an animal can alter our physical, cognitive and emotional responses.

What is pet therapy?

Also referred to as animal-assisted interventions (AAI) or animal-assisted therapy (AAT), pet therapy is a form of complementary treatment that utilises animal interactions to help improve certain physical, psychological and emotional health issues. Put simply, animal therapy capitalises on the natural healing ability of spending time with animals, to help make us feel better.

 

The benefits of animal therapy

Pet therapy can benefit anyone, but particularly the elderly, by:

  • Promoting relaxation: Research has shown that stroking an animal releases endorphins which help to relax the body and mind. This is particularly beneficial to those who may be experiencing agitation, frustration or confusion with the onset of age-related memory loss.
  • Providing comfort: Through the provision of their calming source of support and reassurance, animals help to ease anxiety. The unconditional affection we receive from our pets helps us to feel loved and more emotionally stable. Animals can bring us comfort, joy and happiness. Just stroking an animal fulfils the basic human need for touch and provides sensory stress relief.
  • Combating loneliness: Time spent with animals can boost emotional wellbeing following traumatic experiences, such as the loss of a loved one or serious illness. Animal interactions can also be particularly effective in helping to deal with loss, loneliness, and other situations that may otherwise cause depression or anxiety. Pet therapy can help people, including those in care homes, to reduce any feelings of social isolation.
  • Encouraging exercise: Staying as physically active as we are able to becomes increasingly important as we get older. Pet therapy helps to keep people active and boosts energy levels by encouraging healthy lifestyle changes. It also encourages people to spend time meeting and engaging with other people. 
  • Promoting good health: Pets are also good for our hearts, and not just as a result of their unconditional love and affection. Spending time with animals has been linked to a reduction in the risk of heart disease and has been shown to improve overall cardiovascular health. Separate research has also demonstrated that regular exposure to cats or dogs could reduce the risk of developing certain cancers. This has been attributed to the immune-boosting allergens in their fur. Meanwhile, a Cambridge University study found that people who own pets report fewer minor ailments like headaches, coughs and colds, according to Age UK. HelpGuide.org have also discovered that: “Pet owners over age 65 make 30% fewer visits to their doctors than those without pets.”
  • Providing purpose: Spending time with, or caring for, an animal can help to reduce boredom, offer a greater sense of purpose and a reason for living. Whether it’s the daily feeding and care of a pet, or receiving regular visits from an animal with their handler. Routine provides positive structure and gives people something to enjoy and look forward to. Pets can also be a wonderful source of fun; helping to keep us entertained and enjoying life.
  • Boosting self-esteem: Animals have a unique way of bringing people out of themselves. We can often see an increase in residents smiling or speaking in the presence of a pet. Through building self-confidence and reducing anxiety, animal-assisted therapies can help to increase verbal communication and improve interactions with others, really helping to boost social wellbeing.

 

A visit from Paws Pet Therapy

Based on the grounds of Bartlett’s Residential Home, Paws PT provides a friendly and reliable dog training service to meet the needs of both clients and their dogs.

As care specialists, Peverel Court Care know how much of a positive impact animal therapy can have on those living with dementia. That’s why we welcomed Paws PT to our two homes in Aylesbury, Stone House and Bartlett’s Residential Care Home.

When visiting our homes, Paws PT dogs help improve the lives of our residents, including those living with dementia, by bettering motor skills, making them feel happier and lifted, encouraging interaction and also triggering reminiscing conversations.  

Making invaluable connections and partnerships with organisations such as Paws PT helps us to enrich the lives of those residing with us, many of whom are living with dementia. And as we’ve identified, interaction with pets has well-documented benefits to older people mentally, emotionally and physically, by improving emotional, social and cognitive abilities

 

A visit from Paws PT how animal therapy benefits our residents at Peverel Court Care

 

The view from Paws PT

We spoke to Jen, the owner of Paws PT, to find out more about her business and how she has found visiting our residents with her dogs:

 

Tell us a little about your business and how you came to be doing what you’re doing.

I started dog training back in 2016 and originally it was just me, but over the years we’ve grown both the team and the number of dogs we have, which has been really fun. What we offer is quite bespoke, quite personalised training. Our clients come to us with a list of challenges that they have with their dogs, and we work with them to help them find solutions. So it’s very much tailored to the dog and the individual needs of their owner. It’s quite a broad scale; we work with rescuers who do a lot with working dogs and pets who are working breeds. We also do a lot of family fun sessions in the summer. But really, dog training is about people building.

 

How did you come to work with Peverel Court Care?

We have land at the bottom of the garden at Bartlett’s that we use for dog training. and one of the ladies got in touch to ask whether we could bring our dogs into the home. The first time we came, we did a Christmas visit for the residents with one of our spaniels and our oldest terrier.

 

What are the benefits for older adults?

We go round to meet the residents and we had one lovely encounter with a lady that we now know hadn’t really communicated much until then. She sat with one of our dogs and just chatted to him for ages and it was really lovely. That was the first time I really realised just how much more animals could do for humans than humans are able to do for humans sometimes.”

 

What impact and outcomes did you see for the residents?

The impact that the visits from our dogs have on the residents really varies. But we’ve discovered that a lot of the residents have had dogs, have had animals, or have wanted to have animals during their lives. And it’s a great connection point. You’re talking about something that’s in the room, which really opens up the conversation and allows people just to be in a different world, or even in a different time. A lot of them will critique training methods that they used to use with their dogs. They’re sharing breed specific knowledge, sometimes really, really intense breed specific knowledge, which is fantastic. And they really, really enjoy the interaction, that physical contact with the dogs and engagement. But mainly it’s just the conversation that opens up and the amount that they communicate with the dogs is amazing. We met one lady who, when we visit, actually squeals with delight. 

There have also been some laughs. Like when one of our dogs went off with a member of staff and they came back with just the lead in their hand. The dog had found the kitchen and didn’t want to come back, which the residents really enjoyed as well.

 

How did you find spending time with our residents?

It’s really nice. It’s a privilege to watch the joy our dogs bring to people. All of our team who’ve been into the Peverel Court Care homes have really enjoyed watching the way our dogs engage with different residents. Sometimes you can just see that there’s more of a connection and it is really fascinating to watch. It’s interesting to see how perceptive the dogs are as well. One dog that can be quite lively will be sat totally still with its head on the lap of a particular resident. It’s all about the connection with the residents and the dogs and just allowing them to interact.

 

Feedback from residents:

We asked some of our residents about their experience of Paws PT visiting them at our homes:

What did you think of the experience?

Angela Lloyd (resident): “It was good thank you, I enjoy it when the animals visit me in my room. The ladies who visit with them are also nice.”

Fiona (daughter of our resident Heather): “Mum and I enjoyed it! Mum has photos of her families’ dogs on the walls in her room. She mentioned how her mother brought Staffordshire bull terriers home from India!”

Olive (resident): “I love it when the dogs visit, I remember a couple of them by name now! The spaniels are my favourite!” [laughing]

 

Would you like to experience it again?

Heather (resident): “Yes, I would, I really enjoy visits from the dogs and enjoy giving them treats.”

Angela (resident): “Yes, I would. If the weather is nice next time, I would like to take them for a walk!”

Olive (resident): “Yes definitely, they are always welcome to visit me!”

 

Paws PT pet therapy now regularly visit Bartlett’s Residential Care Home and Stone House, Aylesbury as part of our sense & sensory range of activities.

 

About Peverel Court Care

Peverel Court Care is a group of one residential and two nursing homes, located in Buckinghamshire and Oxfordshire: Bartlett’s Residential Care Home and Stone House Nursing Home in Aylesbury, and Merryfield House Nursing Home in Witney. We are a long-standing family business, providing exceptional, personalised care, delivered by talented and compassionate people, in exclusive and idyllic settings.

With happiness at the heart of our homes, we recognise and respect the contribution made by our residents to society during their lifetimes. Valued by residents and their families; our reputation, investment in each property, and approach to appointing and developing our staff makes each home unique and the benchmark in premium care.

Dementia, Events, Merryfield

Puppy Visit Pawside Yoga – The benefits of Animal Therapy in Care Homes

Puppy Visit Pawside Yoga – Merryfield House Nursing Home.

Who?

https://pawsideyoga.co.uk/ 

Our Mission, 

We are a friendly + welcoming group who are passionate about sparking inner peace, conversation & connection through the ancient art of yoga to create a health and fitness class whilst adding our special element combining adorable puppies with creating the most blissful experience you’ve ever been to. We are committed to creating safe spaces that are inclusive & respectful of a diverse community.

Our Values,

  • LOVE is our underlying frequency. We have a genuine love for our yogis & we are passionate about uniting humanity through our classes. 
  • COMMUNITY Our people (team and students) are at the core of what we do, we strive to learn new perspectives by listening to, learning from & educating our community. 
  • LEARNING We use physical practice to spark conversation, curiosity & connection to the body, mind & soul. We aim to cultivate a sacred space for diverse bodies through intentional movement & mindfulness. 
  • THE INDIVIDUAL JOURNEY We aim to give you space to explore through the various aspects of yoga & then journey back with a newfound sense of self-connection & appreciation for yourself & others as well as being given the added element of the best cuddles ever with our gorgeous fur babies.

Why?

As care specialists, Peverel Court Care know how much of a positive effect animal therapy can have on those living with dementia. That’s why we welcomed a visit from Pawside Yoga to Merryfield House Nursing Home. 

Making invaluable connections and partnerships with organisations, such as Pawside Yoga, helps to enrich the lives of those residing with us, many of those living with dementia. Interaction with animals has well-documented benefits to older people mentally, emotionally and physically, by improving emotional, social and cognitive abilities. 

When visiting our homes, animals help improve the lives of our residents, including those living with dementia, by bettering motor skills, making them feel happier and lifted, encouraging interaction and also triggering reminiscing conversations. 

Testimonials 

Resident – Vera:

What did you think of the experience? – “Amazing, the puppies were so cute.”

Would you like to experience it again? – “Yes, definitely!”

Resident – Phillis:

What did you think of the experience? “I loved it, I held a few of them!” [laughing]

Would you like to experience it again? “Yes, I would.”

Resident – Joseph:

What did you think of the experience? “It was lovely, I really enjoyed their visit!” [laughing]

Would you like to experience it again? “Yes, of course, it was nice to meet them.”

 

Bartletts, Community, Events, Merryfield, Real life, Stone House, Wellbeing

A visit from Brush Party: how art benefits our residents

A visit from Brush Party: how art benefits our residents at Peverel Court Care

 

At Peverel Court Care, we’re always looking for new and exciting activities to stimulate and engage our residents. We also love working with local businesses as part of our commitment to our company value to Care For Our Communities. So when we found out about Aylesbury-based Brush Party, who run group painting events, we knew that we had found a match made in heaven.

 

Why is art used in care homes?

Art in care homes can provide many opportunities for residents to use their imagination, make connections and reminisce. Arts participation offers a chance for residents to express themselves, learn a new skill (or return to an old one), and form a stronger sense of personal identity that can sometimes be diminished in care.

 

A visit from Brush Party

We arranged for Brush Party to visit Stone House Nursing Care Home in Aylesbury, and our residents enjoyed a fantastic fun art-based event. Afterwards, we decided to speak to Becky Carpenter from Brush Party to find out more about the business and their visit to Stone House.

 

Tell us a little about your business and how you came to be doing what you’re doing.

”Brush Party is all about giving people the opportunity to get creative and learn how to paint through fun and easy to follow step by step tuition. Since starting in 2016, we have grown enormously and are so grateful for the opportunity to work with a diverse range of people.”

 

How did you come to work with Peverel Court Care?

”Our little red van was spotted driving around Aylesbury. When we were contacted by Peverel Court Care we couldn’t wait to work with you and take our Brush Party events down a new route.”

 

What are the benefits for older adults?

”There are so many benefits to painting – it’s stress relieving, fun and also hugely rewarding. It’s such a mindful activity and yet we often find that most people are fairly nervous when it comes to picking up a paintbrush. We love being able to put people at ease and allow themselves to get creative in a fun and supportive environment.”

 

What impact and outcomes did you see for the residents?

”A lot of the residents were incredibly engaged throughout the events and seemed to really enjoy the different aspects; from singing along to the music and occasional tapping of the feet to getting involved to really understand the techniques of the different brush strokes. When speaking with the residents during the session a lot had said that they hadn’t painted for years and that it brought back fond memories for them. Some told stories of family members who were artists too and that was really lovely to hear.”

 

How did you find spending time with our residents?

”They have all been so welcoming and it’s been lovely to get to know them and listen to the stories. It’s also been amazing to see how pleased they have been with their paintings at the end of the sessions.”

 

What did you think of the art created by our residents?

”There has been a lot of fabulous artwork created by the residents, there have been lots of vibrant colours and bold brush strokes that have made each one so unique and individual.”

 

Did you hear about the art exhibition we held at Stone House after your visit?

“The staff did tell us about the art exhibition and we think this is such a fab way to showcase the wonderful work created by the residents!”

 

We asked some of our lovely residents for their feedback on the Brush Party visits:

What did you think of the experience?

Joan: “I really enjoyed it, it was relaxing!”

Rosemary: “Yes, I thought it was fun!”

 

And would you like to take part again?

Rosemary: Yes, I would! I need to improve my painting skills” [laughing]

 

After the initial visit from Brush Party, we held an exhibition at Stone House of the artworks created by our residents.

 

Stone House Art Exhibition

 

Brush Party now regularly visit all three of our award-winning care homes in Buckinghamshire and Oxfordshire as part of a continuing partnership.

 

About Peverel Court Care

Peverel Court Care is a group of one residential and two nursing homes, located in Buckinghamshire and Oxfordshire: Bartlett’s Residential Care Home and Stone House Nursing Home in Aylesbury, and Merryfield House Nursing Home in Witney. We are a long-standing family business, providing exceptional, personalised care, delivered by talented and compassionate people, in exclusive and idyllic settings.

With happiness at the heart of our homes, we recognise and respect the contribution made by our residents to society during their lifetimes. Valued by residents and their families; our reputation, investment in each property, and approach to appointing and developing our staff makes each home unique and the benchmark in premium care.

Bartletts, Business, Community, Food & Drink, Merryfield, Real life, Stone House

Picnics

Picnics at Peverel Court Care

 

At Peverel Court Care our core values include Care For Our Communities and Service Quality. Therefore, we are delighted to announce that we have teamed up with a local, family-owned coffee shop to create an exclusive range of picnic hamper.

 

In partnership with @ynotcoffee, our new service offering has been designed to allow our residents to enjoy a tasty picnic with their families in the beautiful grounds of our outstanding care homes in Buckinghamshire and Oxfordshire..

 

Ynot Coffee

We always strive to improve the service that we offer to both our residents and their families, but there’s more to this initiative than that. It’s always been important for us to support local family businesses where we can. Given the struggles that small businesses, and particularly those in the hospitality sector, have faced over the past 18 months, there has never been a better time to try to do our bit.

Ynot Coffee are a family run business based in Aylesbury, close to Stone House and Bartlett’s, who sell freshly ground coffee, teas, cakes, hot and cold pastries, and a variety of sandwiches.

The picnic hampers are available at all three of our care homes, including Merryfield Nursing Care Home in Witney, Oxfordshire.

 

Picnics at Peverel Court Care with Dorothy

 

Amazing picnic

One of the families who have already taken advantage of the new offering were full of praise for both the quality of the hamper and the experience overall:

A huge thank you for arranging this amazing picnic. The food was wonderful and the set up just perfect. Thank goodness the weather held out! I don’t think Dorothy did the best job trying to convince us it’s the first glass of wine she’s had at Bartlett’s though!!

We hope many more families enjoy it as much as we did.

Kind regards,

Rebecca, Julia, Ellen and Fleur

 

About Peverel Court Care

Peverel Court Care is a group of one residential and two nursing homes, located in Buckinghamshire and Oxfordshire: Bartlett’s Residential Care Home and Stone House Nursing Home in Aylesbury, and Merryfield House Nursing Home in Witney. We are a long-standing family business, providing exceptional, personalised care, delivered by talented and compassionate people, in exclusive and idyllic settings.

With happiness at the heart of our homes, we recognise and respect the contribution made by our residents to society during their lifetimes. Valued by residents and their families; our reputation, investment in each property, and approach to appointing and developing our staff makes each home unique and the benchmark in premium care.

Bartletts, Best Care Practices, Business, Care & Technology, Care Home Maintenance, Care Home Recruitment, Care Management, Dementia, Design, Future of Care, Landscaping and Dementia, Leadership & Management, Merryfield, Property Development, Real life, Social Care & Society, Social Care Strategy, Stone House, Tech, Wellbeing

To succeed care providers must focus on service, employees and the environment

To succeed care providers must focus on service, employees and the environment - Peverel Court Care

 

We wanted to consider the fundamental pillars on which the success of our group is based. Service, employees and the environment are at the heart of Peverel Court Care’s mission to consistently deliver exceptional care for our residents.

At Peverel Court Care we believe that in order for us to be successful in ensuring a level of service which constantly meets and exceeds the expectations of our residents and their loved ones, we can never allow ourselves to take our eye off the three critical foundations that underpin our business. Therefore, we decided to explore some of the elements which contribute to maintaining success in each of these areas throughout our award-winning care homes in Buckinghamshire and Oxfordshire.

Exceptional service in our care homes

There are a multitude of elements that contribute to the exceptional levels of service that we provide for the residents of our homes, however some of the key ones include:

  • To make sure that our residents eat a varied and balanced diet, we employ full-time long standing chefs who produce seasonal menus using high quality local produce. Some care homes opt to outsource catering, but we prefer to manage this in-house so that we can provide the food that our residents love. We also offer private dining to our residents, if and when required, so as to best serve their wishes.
  • Peverel Court Care employ full-time hospitality employees, to look after our residents and to make sure that all of their requirements are met.
  • We also maintain a bespoke mini-bus at each of our homes for community outings. This makes it simpler for our hospitality employees to organise trips and visits for residents who wish to attend or require the service.
  • In addition, we have dedicated Activities teams in our care homes, who are responsible for organising entertainment to ensure that our residents can live happy and fulfilling lives while in our care.

 

Exceptional employees in our care homes

Delivering exceptional service requires an exceptional team. Some of the factors which contribute to the recruitment and retention of the brilliant people who work in our business include:

  • We utilise Values Based Recruitment to ensure that anyone that we’re recruiting into the business shares our values and ethos about care. Understanding whether a person has the correct attitudes and mindset to deliver exceptional service is fundamental to our decision making process.
  • Once we’ve brought good people into the homes, we want to make sure that they want to stay. One of the ways in which we do this is through the development of career pathways, which provide opportunities for ongoing learning and development, allowing staff to grow within the organisation.
  • In addition to helping our employees to progress their careers, we also provide reward & recognition schemes. These programmes are aimed at celebrating success and demonstrating how valued and appreciated their hard work is in delivering exceptional service for our residents.
  • Peverel Court Care, along with each of our homes – Bartlett’s Residential Care Home and Stone House Nursing Home in Aylesbury, Buckinghamshire and Merryfield House Nursing Home in Witney, Oxfordshire – all benefit from having a long-standing management team. The expertise and experience of our leadership helps to maintain our exceptional levels of service, but also allows us to get to know all of our employees personally, which creates loyalty and better understanding between the parties.
  • As a business, we always aim to be exceptional. This has been recognised during independent inspections, as we have been awarded the rating of “Outstanding” in CQC ‘Well-led’ categories.

 

Exceptional environment at our care homes

We want our care homes to truly feel like home for our residents. Therefore, maintaining exceptionally high standards across our homes and their grounds is intrinsic to the way that we operate. This includes:

  • All of our homes have beautiful landscaped and dementia-friendly gardens. These spaces offer our residents access to safe, stimulating grounds and provide them with exercise and natural light.
  • It’s not just outside where our attention to detail helps to set us apart. We have also utilised dementia-friendly interior designs to make life as simple and comfortable as possible for our residents.
  • Community involvement and interactions for social stimulation are also a key part of our homes. We would never want residents to feel like they were disconnected from the outside world or each other, so this plays a key role in maintaining mental wellbeing.
  • We also believe that the use of, and access to, technology improves the lives of the residents who live in our care homes immeasurably. This includes the provision of super fast Wi-Fi and iPads for keeping in touch with loved ones, which has proved especially valuable over the past year with visitation having to be restricted. We have also implemented the use of electronic care plans. to further improve the way in which we’re able to personalise and maintain exceptional care for our residents.

 

About Peverel Court Care

Peverel Court Care is a group of one residential and two nursing homes, located in Buckinghamshire and Oxfordshire: Bartlett’s Residential Care Home and Stone House Nursing Home in Aylesbury, and Merryfield House Nursing Home in Witney. We are a long-standing family business, providing exceptional, personalised care, delivered by talented and compassionate people, in exclusive and idyllic settings.

With happiness at the heart of our homes, we recognise and respect the contribution made by our residents to society during their lifetimes. Valued by residents and their families; our reputation, investment in each property, and approach to appointing and developing our staff makes each home unique and the benchmark in premium care.

Bartletts, Best Care Practices, Care Home Maintenance, Care Management, CQC Inspection, Health and Safety, Infection Control, Leadership & Management

Bartlett’s CQC Inspection

Peverel Court Care Bartlett's CQC Inspection Infection Prevention Control Aylesbury Buckinghamshire

 

In response to the challenges of the COVID-19 pandemic, the Care Quality Commission (CQC) have introduced new Infection Prevention and Control (IPC) inspections in order to share good practice, uphold high quality care and keep people in care safe.

 

CQC Infection Prevention and Control (IPC) Inspections

It is no surprise that the CQC view effective infection prevention and control as “essential” in the fight to protect people from acquiring COVID-19 and that care homes “need to make sure they are taking action to minimise the risk of cross-infection”.

As a result, the CQC have introduced IPC inspections as part of their response to the coronavirus pandemic in order to check on “the preparedness of care homes in relation to infection prevention and control”.

Kate Terroni, Chief Inspector of Adult Social Care at the CQC stated:

We’re committed to ensuring safe, effective, compassionate and high-quality care and are working with the Department of Health and Social Care and others to support the care system through winter. We have seen some providers using innovative and exciting practices to keep people safe. They have been supported by staff who have gone the extra mile to keep the people in their care healthy, stimulated, and as independent as possible, while keeping family members and carers informed and engaged. 

By continuing to monitor and inspect these care locations we have and will continue to take action to protect people, share best practice and support providers to protect against the spread of COVID in care homes.

 

CQC IPC Inspection – Bartlett’s Residential Care Home

Following an IPC inspection by the CQC at our Bartlett’s Residential Care Home in Stone, near Aylesbury, in Buckinghamshire on 18th February 2021, we have now received our report. This was a targeted inspection looking at the infection control and prevention measures that Peverel Court Care have in place. This inspection took place on 18 February 2021 and was announced.

In response to the pandemic and our need for first-class infection control now more than ever, we have introduced a new Testing Co-ordinator role. The Covid-19 Testing Coordinator plays a vital role in ensuring the health and safety of our visitors, colleagues, and residents, by providing an optimum level of direct administration and organisational support. The purpose is to enable us to adopt best practice and identify continuous improvement opportunities for our homes in order to streamline and formalise effective customer service processes.

To find out more about some of the initiatives we have put in place to ensure outstanding infection control in our care homes, please visit our previous article here.

 

Bartlett’s IPC Inspection – CQC’s Summary of Findings

Bartlett’s Residential Home is a care home located in Stone, Buckinghamshire and is owned by Peverel Court Limited. The home is registered to support older people, some who are living with dementia. The original building is a Victorian country house built in 1856, over the years it has been added to and now provides care and support for 50 people. At the time of our inspection 48 people were being supported.

The CQC found the following examples of good practice during our IPC inspection of Bartlett’s:

  • People were supported to keep in touch with their families throughout the COVID-19 pandemic. This included individual visitor plans as part of their care plan to make sure their social contact needs are met. There was a booking system in place to stagger visitors and visit times to minimise visitor numbers. Prior to each visit, visitors completed a lateral flow test and had the visitor expectations and procedures clearly explained.
  • Additional cleaning schedules had been introduced to reflect additional tasks such as cleaning of frequently touched surfaces. Regular audits took place which led to improvements and safety.
  • Staff and people using the service took part in regular testing for COVID-19. Additionally, staff carried out lateral flow testing twice a week, which enabled them to receive test results within 15-30 minutes. This helped the service to reduce the risk of spreading infection and allowed them to closely monitor and act immediately to ensure government guidelines can be followed where positive test results were discovered.
  • Staff told us the management team had been and continued to be supportive of staff, and risk assessments had been completed with staff who identified as facing higher risks. Managers were positive about the commitment staff had shown throughout the pandemic and a variety of initiatives had been implemented including ‘Thursday Thank Yous’ and personalised gift boxes.
  • There was a strong emphasis on the use of technology and innovation during the COVID-19 pandemic. This included the use of video technology to enable people to keep in touch with their families throughout the COVID-19 pandemic and collaborative work with NHSX (the unit tasked with driving digital transformation in the NHS).

We spoke to the Manager of each of our homes to find out whether there was anyone in particular who had stood out as a care hero over the past year.

 

Is the Service Safe? Bartlett’s CQC IPC Inspection Findings

How well are people protected by the prevention and control of infection?

  • We were assured that the provider was preventing visitors from catching and spreading infections
  • We were assured that the provider was meeting shielding and social distancing rules.
  • We were assured that the provider was admitting people safely to the service.
  • We were assured that the provider was using PPE effectively and safely.
  • We were assured that the provider was accessing testing for people using the service and staff.
  • We were assured that the provider was promoting safety through the layout and hygiene practices of the premises.
  • We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed.
  • We were assured that the provider’s infection prevention and control policy was up to date.

Read the full report on the CQC website here.

 

About Peverel Court Care

Peverel Court Care is a group of one residential and two nursing homes, located in Buckinghamshire and Oxfordshire: Bartlett’s Residential Care Home and Stone House Nursing Home in Aylesbury, and Merryfield House Nursing Home in Witney. We are a long-standing family business, providing exceptional, personalised care, delivered by talented and compassionate people, in exclusive and idyllic settings.

With happiness at the heart of our homes, we recognise and respect the contribution made by our residents to society during their lifetimes. Valued by residents and their families; our reputation, investment in each property, and approach to appointing and developing our staff makes each home unique and the benchmark in premium care.

Business, Community, Leadership & Management, Real life, Social Care & Society, Stone House, Training & Development, Wellbeing, Workforce Development

“I like to think I make a difference in the residents’ lives every day”. An interview with Becky Hannigan

Becky Hannigan Carer at Stone House Peverel Court Care

 

It’s been a challenging year for the adult care sector. As we approach the end of 2020, we thought it would be a good time to catch up with one of our team to find out how they’re feeling.

 

For most of our team, choosing a career working in adult social care isn’t based purely on the money they will earn. There are far more holistic benefits for carers; from the sense of satisfaction they gain from helping residents to the feeling of their colleagues being like an extended family.

We spoke to Becky Hannigan, who is 25 and one of the younger carers at Stone House Nursing Care Home near Aylesbury in Buckinghamshire. We asked her about her experience of working for Peverel Court Care and the benefits, and challenges, of life as a carer.

 

How long have you been a part of the Peverel Court Care team?

I have worked at Peverel Court Care for 3 years and 9 months now. Stone House has been a bit like an extended family to me, we’re all very close.

 

What were you doing before you joined us at Stone House?

Before working at Peverel Court I volunteered in the foundation years in a Primary School and then went on to catering for nearly 2 years.

 

What made you decide that a career in care was a good option for you?

I’ve always had a great interest in the healthcare sector, especially since my family have been in the healthcare profession for generations. Stone House is very close to my heart too, as my Grandad & Nanny lived there during their time as nurses for St John’s Hospital in Stone.

 

How have you found the reality of working in care, compared to what you were expecting?

It’s more challenging than I first thought. A lot of people come into it thinking it’s going to be an easy job. It’s mentally challenging as well as physically. I didn’t realise the kind of connections you make with the people around you; they become like a second family and it can make the job much more special and rewarding.

 

With the media coverage of COVID this year, did you have any concerns about working in a care home during this period?

I’d be lying if I said I didn’t have concerns. It was an uncertain time and everyone was a bit worried, but my biggest concern – and what I think helped me get through it – was focusing on my residents. Not only in keeping them safe, but to keep life as normal as possible for them and to prevent them from feeling lonely or isolated with not having visitors in.

 

Do you as feel safe as is reasonably possible working in Stone House?

I do feel safe working at Stone House. I have a great team by my side and we are very open and honest with each other. Especially during the challenges that this year has thrown our way, we have regular team meetings to discuss new guidelines, to ask any questions or raise any concerns we might have. We also have weekly swab tests, which provides great reassurance and allows me to be able to fulfil my job with confidence. I think it’s important knowing you have a safe space and team around you.

 

Do you think there is any more we could be doing to protect staff and residents?

No, I think Peverel Court does a great job with that already.

 

How well supported do you feel by management and colleagues?

I feel really well supported in my role by my manager and the rest of the team. For example, a resident recently passed away which was quite upsetting for me. My manager asked to see me privately away from everyone to make sure I was okay and if there was anything I needed or he could do to help.

 

We aim to make all of our team feel valued and appreciated; does that come across as we hope?

I do feel valued and appreciated, for example working over the past 6 months has been challenging and uncertain and receiving vouchers as a thanks for our hard work was uplifting and rewarding. It was a nice surprise for us in a difficult time. Also with Perkbox and the perks we receive from that as well as “Employee of the Quarter” where we also receive vouchers helps us to feel valued.

 

Do you have any tips on anything we could do to improve our recruiting and onboarding process?

Have regular private meetings with new staff, just to see how they are getting on and if anyone is struggling as it is a very challenging but rewarding job.

 

In what ways do you feel like you’re able to make a difference to the team and to our residents?

I like to think I make a difference in the residents’ lives every day. I’ve found that in this job it’s the small things that go a long way, such as just sitting and having a cup of tea with a resident and taking the time to chat about their day can improve their mood. Also setting up a small church session with bible readings, prayers and singing along to hymns has made a massive difference for them to still be able to receive their religious and spiritual needs.

 

How do you see your future in the care sector progressing?

Since I started at Peverel Court Care I have experienced a few different roles. For example I have worked as a laundry assistant, domestic assistant, I worked in the kitchen. I now provide care as well as my role as an activity coordinator. During my time here I have also seen more of the clinical side of things; that has peaked my interest and got me thinking I might like to do a course in nursing and progress within the company in that way, as I have seen others do.

 

Would you recommend a career in adult social care, and in particular with Peverel Court Care, to your friends, family or others considering a future in care?

I have previously recommended people to work at Peverel Court Care such as my cousin and my close friend. I will continue to recommend people as I feel it is a very rewarding job and the homes have a family feel to them.

 

Is there anything else you’d like to add about your experiences of working for Peverel Court Care, or in the adult care sector in general?

Peverel Court Care has shaped me as a person and helped my knowledge and confidence grow. I have learned to be more understanding and patient towards cognitive impairment as this is something I had not experienced before working in adult care. In my personal opinion everyone should take the opportunity to work in adult care at some point as it is an amazing learning experience and has taught me some valuable life lessons.

 

About Peverel Court Care

Peverel Court Care is a group of one residential and two nursing homes, located in Buckinghamshire and Oxfordshire: Bartlett’s Residential Care Home and Stone House Nursing Home in Aylesbury, and Merryfield House Nursing Home in Witney. We are a long-standing family business, providing personalised care, delivered by talented and compassionate people, in exclusive and idyllic settings.

With happiness at the heart of our homes, we recognise and respect the contribution made by our residents to society during their lifetimes. Valued by residents and their families; our reputation, investment in each property, and approach to appointing and developing our staff makes each home unique and the benchmark in premium care.

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