Merryfield Nursing Home gets a thumbs up from the CQC at Peverel court care

JpxFsEH6ed6MYHHuYebvI9K-GhS-K_h8ixYX_NjDXa0The Care Quality Commission (CQC) inspected Oxfordshire-based Merryfield Nursing Home, part of Peverel Court Care, in September 2015. We are proud to announce that the nursing home has received an excellent inspection rating from the CQC for elderly care services.

 

The parameters for inspection

The inspection gauged the elderly care services provided at Merryfield based on the following parameters:

  • Safe service
  • Effective service
  • Caring service
  • Responsive service
  • Well-led service

Merryfield Nursing Home received a good rating in all five categories.

Safe service

Our residents informed the inspectors that they felt safe in Merryfield. We were pleased to learn that residents who were interviewed made comments such as “Safety is a priority in Merryfield” and “I feel very safe, it’s a lovely home.”

Effective and caring service

The commitment of Merryfield and its staff to personalised and exceptional elderly care is revealed in residents’ comments such as “The staff understand my needs well” and “Very knowledgeable, really happy with the staff.”

Exceptional training

Our staff receive periodic renewal training to upgrade their knowledge and stay abreast of the latest developments in elderly care. Certain training sessions, such as fire safety, infection control and first aid, are mandatory, and our staff willingly participate in them.

A home away from home

We realise how difficult it is for our residents to leave familiar surroundings and come to a care home. That is why we provide a safe, social and caring environment. Our staff make an effort to understand the needs of each resident and provides personalised care based on those needs. This was clearly visible to the CQC inspectors, leaving no doubt about the quality of our care.

The excellent rating we received from the Care Quality Commission highlights our commitment to exceptional elderly care. We take this opportunity to thank the Merryfield residents, their relatives and the fantastic staff for the wonderful inspection review we received. Your support played a big role in this achievement.

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