Stone House, Uncategorized, Wellbeing

The benefits of Flower Arranging in Care Homes

Stone House Nursing Home – January 2023

Who?

Bishopstone Blooms – formally Hearts and Flowers Interiors. Established in the beautiful village of Bishopstone, Deborah and her team have over 29 years of floristry and horticulture experience. (locally community business – care for our community)

www.hearts-interiors.co.uk

Why?

Making invaluable connections and partnerships with organisations, such as Bishopstone Blooms, helps to enrich the lives of those residing with us, many of those living with dementia. Activities such as flower arranging engages the senses, provides cognitive and sensory simulation, improves motor skills, and instils a sense of independence and accomplishment. It is an excellent way to preserve quality of life for a population that may struggle with finding such.

When visiting our homes, Bishopstone Blooms help improve the lives of our residents, including those living with dementia, by bettering motor skills, making them feel happier and lifted, encouraging interaction and also triggering reminiscing conversations.

Outcome

Using a variety of beautiful flowers, residents enjoyed a sunny afternoon creating their own personalised flower displays in the home’s conservatory.

Getting creative with their flowers and foliage, the residents created a number of striking displays, whilst listening to music and chatting with one another over tea and biscuits.

Research has proven that there are many benefits of flower arranging for older people. As well as enabling residents to be creative and use their imagination, it also encourages use of fingers and hands and is a great stress reliever, promoting a calm atmosphere.

Our flower arranging activities provide the perfect opportunity for some of our residents to create floral displays around the home.

Testimonials

Resident – Sheila:
What did you think of the experience? “I enjoyed it, I have put the flowers with the ones my family gave me! I have a lot of them now!” [laughing] Would you like to experience it again? “Yes, thank you, I enjoy flower arranging!”

Resident – Stuart:
What did you think of the experience? “It was good thank you, I just watched, but the nice lady made flowers I could give to my wife when she visits!”
Would you like to experience it again? “Yes, I would, it was nice!”

Resident – Valerie:
What did you think of the experience? “I like flowers, so it was fun to do!”
Would you like to experience it again? “Yes, thank you, I enjoyed it! I got help doing it as well.”

Best Care Practices, Care Home Recruitment, Care Management, Leadership & Management, Uncategorized, Workforce Development

Respect at the heart of morale building

woman carer and woman resident

 

Respect at the heart of morale building. How it is an anchor to supporting carers with their levels of motivation and retention in their roles.

 
At Peverel Court Care, the individuals and teams across our three care homes are at the heart of our business. The service they provide to our residents daily. The warmth of hospitality our staff consistently delivers and the positive culture they create across each property.
Over the years, managers have always taken the well-being and happiness of staff into regular consideration. As an anchor to us, as a care provider, delivering the very best possible service to our residents. It is important to make staff feel valued in their jobs in roles that they enjoy and feel fulfilled.

Fundamental to this is respect being at the centre of our operations, for example, the benefits of each staff member treating one another with respect.

We apply some things in our mission to consistently deliver exceptional care.

  1. Provide positive recognition – Recognising carers who perform their job well and do it with a spirit of excellence is essential. Recognising staff members’ achievements through open or one-to-one praise assures individuals that their efforts are seen and appreciated.
  2. Listen and maintain open communication – Showing respect to carers includes regularly listening to their concerns and offering support. Invite feedback to ensure that you, as a manager, are doing your best to meet their needs and create an open, inclusive environment.
  3. Encourage autonomy and creative problem-solving – Empowering carers to solve their problems will boost morale and make them feel more respected and appreciated, mainly when their ideas and insights are considered and put into practice in the business. Staff then think they directly impact the quality of the day-to-day care delivered.
  4. Make their workplace meaningful – Workplace morale depends on a feeling of meaningfulness. Connect their job to larger, purpose-driven initiatives and set achievable goals to increase job satisfaction. An excellent example of this is carers being part of a highly respected healthcare workforce – across the UK by the public and their peers.
  5. Encourage professional development – Providing opportunities for carers to learn new skills and take on new challenges will keep them engaged and enthusiastic about their roles. At Peverel Court Care, we embrace a team member’s interests and hobbies by asking them to advise on ideas for activities for residents. Or plan and host events themselves.
  6. Create social opportunities – bolstering carers’ morale through camaraderie, encouraging carers to socialise and build relationships that support and sustain one another- for example, participating in a local activity together.

To learn more about what it is like to work for Peverel Court Care and our current job opportunities, visit our Work with Us page.

 
Visit: Work With Us
 

About Peverel Court Care

Peverel Court Care is a group of one residential and two nursing homes, located in Buckinghamshire and Oxfordshire. Bartlett’s Residential Care Home and Stone House Nursing Home in Aylesbury, and Merryfield House Nursing Home in Witney. We are a long-standing family business. Providing exceptional, personalised care, delivered by talented and compassionate people, in exclusive and idyllic settings.

With happiness at the heart of our homes, we recognise and respect the contribution made by our residents to society during their lifetimes. Valued by residents and their families; our reputation, investment in each property, and approach to appointing and developing our staff makes each home unique and the benchmark in premium care.

Events, Merryfield, Uncategorized, Wellbeing

Wheelchair Ice-skating

Merryfield House Nursing Home

Who?

“Operated by Fusion Lifestyle, our popular ice rink in the heart of Oxford can play host to fantastic activities including Skating sessions, Skate School, plus much more!”

https://www.fusion-lifestyle.com/centres/oxford-ice-rink/ 

Why?

Activity helps to sustain both physical and mental health. It is important that people living in care homes are able to maintain their interests and have opportunities to develop new ones. Here at Peverel Court Care, we regularly arrange exciting trips out for our residents to help improve their social, emotional and physical health. We want our residents to have a sense of freedom and independence, so it’s beneficial for them to go on day trips. This gives them the opportunity to meet and interact with new faces. Having the chance to socialise can help to improve social skills and behaviours, and reduce the feelings of loneliness.  

Outcome

Esther and Joe had never experienced being on the ice before, and by the look on their faces they were having “the time of their lives” with big smiles and lots of laughter. 

Esther tried pushing herself round for a while as she wanted to give it a try, then, a member of staff, Tim, offered to take over and give her a spin. He spun her round and they went faster round the rink! Esther really enjoyed this, she was fully engaged laughing and smiling, joking with Tim.

When Joe was asked if he wanted to go ice-skating, he said “oh wow. I don’t think I’ve ever done that before, ok”. When Joseph arrived, he was pointing and laughing saying “look at all that ice”. When Martha pushed Joe’s chair round the ice-rink, he was cheering and exclaimed “woo [laughing] well done dear!”

Residents benefit from social interaction and communication. Sharing their expertise and experiences which is enjoyable for them. 

Time spent by our activity teams in discovering an individual’s passions can help them to find events which each resident would enjoy. 

Testimonials 

Residents – Esther:

What did you think of the experience? “I thoroughly enjoyed myself, that was the best trip I’ve ever had!”

Would you like to experience it again? “Yes, I feel like a normal person again, I get to see the real world and get to do normal things.”  [laughing]

Resident – Joseph: 

When we asked Joe if he enjoyed himself and he said “I’m afraid I really did” [laughing] “it was lovely, thank you ever so much” [smiling]

Would you like to experience it again? “Yes, why not!” [smiling]

Uncategorized

Her Majesty Queen Elizabeth II 1926 – 2022

We at Peverel Court Care wish to convey our deepest condolences upon the passing of Her Majesty The Queen, and express admiration of Her Majesty’s reign. A life lived in dedicated service and duty to the people of Great Britain and the Commonwealth.

Advice for Choosing Care, Business, Leadership & Management, Uncategorized

How being an independent business helps us deliver exceptional care

Careers in Adult Social Care at Peverel Court Care

How being an independent business helps us deliver exceptional care at Peverel Court Care

 

At Peverel Court Care, we don’t just own and operate exceptional, award-winning care homes in Witney, Oxfordshire and in Stone, near Aylesbury, Buckinghamshire. To us, it’s much more than that. 

As an independently-owned business, we have become part of the very identity of the communities in which we have resided for many years. Our long-standing commitment to Stone and Witney has meant that our homes are now a fundamental part of the local landscape.

But how do our community links and independent structure facilitate the delivery of outstanding care to our residents?

  

The advantages of independent care home management

 

Our owners and directors are actively working in the business everyday. This means they can see first-hand any opportunities or problems, making the business much more responsive. In particular, this means that we can react to make change happen quicker, due to shorter reporting chains than larger, more corporate, care home groups.

 

Having our owners and directors close, also means keeping pride in all aspects of the service at the forefront of operations, every day. This ensures that standards stay consistently high, which is why our residents and their families have rated us 9.9/10 from over 230 reviews on carehome.co.uk .

 

Making adult social care more personal

 

Life at Peverel Court Care homes is also much more personal than your average care home. Relationships are constantly being built and developed between our management and staff, between our staff and our residents and their families. 

 

The closer relationships and understanding of staff needs from our senior management allows us to be proactive and constantly improving our business in all manner of ways. 

 

The personal touch, together with our use of staff feedback initiatives , rewards and recognition programmes, and career pathways means that our staff feel valued; not just “a number” like they might if working in a large corporate.

 

As a result, we have higher staff retention levels – 8.63% turnover year to date – which is exceptional when compared with the sector average.Through furthering the careers of our staff, we are better able to ensure that we’re retaining their knowledge, experience and expertise. 

 

Importantly, it also provides a level of consistency for our residents, who value their relationships with our staff.

 

 

About Peverel Court Care

 

Peverel Court Care is a group of one residential and two nursing homes, located in Buckinghamshire and Oxfordshire: Bartlett’s Residential Care Home and Stone House Nursing Home in Aylesbury, and Merryfield House Nursing Home in Witney. We are a long-standing family business, providing personalised care, delivered by talented and compassionate people, in exclusive and idyllic settings.

 

With happiness at the heart of our homes, we recognise and respect the contribution made by our residents to society during their lifetimes. Valued by residents and their families; our reputation, investment in each property, and approach to appointing and developing our staff makes each home unique and the benchmark in premium care.

 

Uncategorized

The importance of staff training and development

Hand Drawn Staff Training on Green Chalkboard.As a part of our exceptional elderly care philosophy, Peverel Court Care has always given utmost importance to staff training and development. We go out of our way to attract and retain talented care staff, and we believe in giving our staff opportunities to boost their knowledge through training and development.

Peverel Court Care has a longstanding partnership with ACC to inspire and nurture staff. We have recently increased the collaboration with ACC so that our staff get an opportunity to learn and grow as carers rather than just going through the motions of training.

Collaboration redefined

Peverel Court Care acknowledges that it has wonderful staff members who are diligent and passionate about making a difference in the lives of our residents. We are highly committed to ensuring that each one of our residents has a superior Peverel Court Care experience.

Through our association with the ACC community, our staff are constantly inspired and encouraged to expand their knowledge base. ACC programs are designed for self-learning, and they help carers stay motivated to boost their knowledge using tools and support materials that the staff design themselves. This revolutionary and novel method of training and development has helped Peverel Court Care to consistently apply good care practices across its three homes and set a benchmark for care standards. This sense of community and commitment spurs constant learning, allowing Peverel Court Care staff to grow as professionals and individuals.

Encouraging learning

We know our staff are constantly on their toes, caring for our residents and also attending mandatory training sessions. To facilitate self-learning and make it more convenient for our staff to learn and grow, Peverel Court Care has opened a new purpose-built staff/training room, where our staff can imbibe new trends in elderly care and improve their existing knowledge and skills in a tranquil environment that promotes learning, development, and personal and professional growth.

Uncategorized

Peverel Court Care scores outstanding rating in resident and relatives survey

Five StarsPeverel Court Care prides itself in providing customised and exceptional elderly care. This is the reason we request our residents and their relatives to rate our three homes using the CQC criteria as a guideline. This survey is conducted every six months, and based on the feedback we receive, we try to incorporate changes to make sure our residents are comfortable, well cared for, and happy in our homes. We are always striving to improve our services in elderly care.

The survey results

We are delighted to announce that our homes have received an outstanding rating. Our survey has 22 questions. The survey participants rate each area of our service on a scale of 1 to 4, where 1 is Inadequate and 4 is Outstanding.

We, at Peverel Court Care, had set an overall target of 3.4 on the rating scale for each of our three homes. However, it is with a sense of pride and happiness that we inform you that for the 22 survey questions, we consistently scored more than 3.4. The collated results of the survey show our three homes – Bartlett’s Residential Home, Merryfield Nursing Home and Stone House Nursing Home – have secured an excellent rating.

Bartlett’s Residential Home scored an overall rating of 3.70, Merryfield Nursing Home 3.62, and Stone House Nursing Home 3.56. These results are evidence that Peverel Court Care takes exceptional elderly care very seriously.

Feedback matters

In a few survey results, our residents and relatives have pointed out areas of improvement. We have a transparent and open communication channel with our residents and take heed of the feedback that we receive. We will work hard to improve in the areas pointed out and are certain we will meet the expectations of our residents and their relatives by the time the next survey is due.

We thank our residents and their relatives for having faith in our ability to provide exceptional elderly care, and we will continue providing the high standards of elderly care that have become synonymous with Peverel Court Care.

Uncategorized

Peverel Court Care introduces national living wage for its employees

Money SwirlsPeverel Court Care’s motto has always been exceptional elderly care, and our employees play a vital role in making sure we accomplish the high standards we have set for ourselves.

Peverel Court Care believes its outstanding employees have been instrumental in our homes achieving an excellent rating from the Care Quality Commission. We have always been appreciative of our staff, and that is why we have introduced the national living wage for all employees regardless of their age.

National living wage

The national living wage was introduced by the government to move the UK from a high welfare, low wage, high tax society to a higher wage, lower welfare, lower tax society.

The new wage regulation mandates that, from April 1st 2016, all working individuals aged 25 and over will receive £7.20 per hour, with the national minimum wage continuing to apply to working individuals under the age of 25. This means those under the age of 25 will continue to earn £6.70 per hour, which is set to increase to £6.95 per hour from October 2016.

Appreciating Peverel Court Care staff

At Peverel Court Care we realise we are fortunate to have such wonderful teams in our three homes. To express our appreciation, we have decided to pay all our employees the national living wage. While a number of our staff members are paid more, now everybody, including staff members under 25 years of age, will receive at least the the national living wage; there will be no discrimination in wages for staff members aged 24 and under.

This is our way of thanking our staff and showing them we know they are highly dedicated and work hard to provide exceptional personalised elderly care and make our residents comfortable. Peverel Court Care invites you to visit our homes and mingle with our residents and staff, who are always welcoming and happy to spend time with visitors.

Uncategorized

Peverel Court Care receives Top 20 Recommended Care Home Group 2016 award

Peverel Court Care is pleased to announce that it is the proud recipient of the Top 20 Recommended Care Home Group 2016 award in the Small Care Home Groups category. This award is instituted by carehome.co.uk to acknowledge the hard work and efforts of care homes. Receiving this prestigious award is a testimony to Peverel Court Care’s dedication to providing exceptional elderly care at all times.

The journey to nationwide recognition

The Top 20 Recommended Care Home Group award is based on more than 55,000 reviews and recommendations that carehome.co.uk receives from residents, and family and friends of residents. For the 2016 awards, reviews and recommendations from 15th February 2014 to 15th February 2016 were taken into account, along with the average rating and size of the care homes. Only care homes that are compliant with their regulatory authorities are considered for this highly esteemed award.

carehome.co.uk announced the award on 5th March 2016, and Peverel Court Care was one of the recipients of the Top 20 Recommended Small Care Home Groups 2016 awards. We are very proud to win this UK-wide recognised award that acknowledges and rewards the effort of our staff to provide exceptional-quality personalised elderly care to our residents.

Outstanding staff effort made the difference

Peverel Court Care’s compassionate and caring ethos has helped us create a personalised care setting for our residents. This philosophy also imbues the staff, whose diligence and commitment make sure our residents are happy, well cared for and comfortable, and receiving the care they need and deserve.

Our staff’s constant endeavours to create a caring and comfortable ambience along with customised care plans for each resident has helped Peverel Court Care set benchmarks in care standards. It is the combined efforts of our staff that has made it possible for Peverel Court Care to become one of the top recommended care home groups in the UK.

Uncategorized

Peverel Court Care brings health and wellness with dance at its homes

Happy senior couple dancing latin american dance for funAt Peverel Court Care, you will notice our residents getting energised and rejuvenated during a dance session. Many visitors are amazed to see some of our frail-looking residents smiling, laughing and becoming animated when dance is a part of their daily activity.

There is ample scientific evidence to show that dance benefits the elderly, including those suffering from dementia.

Calms dementia patients

A researcher associated with the Dementia Research Centre in London conducted research on dancing and dementia. The researcher found that dancing not only calmed the patients but also improved mood and quality of life, and built stronger bonds between the patients and staff.

Fosters social interaction

Structured and regular dance sessions in care homes encourage social interaction. The sessions allow residents to mingle with one another and the staff. Researchers from Queen Margaret University state that dancing allows residents to explore their emotional difficulties using the movements of the dance.

Energises residents with limited mobility

Even residents who are frail and have limited mobility can benefit from dance sessions. When such residents participate in the activity, their posture changes and they come to life watching others enjoying themselves. If these residents are encouraged to move safely while seated, it can revitalise them and make them happy and lively.

Improves physical and emotional wellbeing

Care home residents enjoy improved emotional and physical wellbeing if they are encouraged to dance. The act of dancing improves and strengthens muscle tone and makes residents fitter. Dancing also improves brain function and allows dementia patients to express themselves without getting frustrated over finding the right words.

Peverel Court Care has always taken pride in its exceptional elderly care. As a part of this exceptional and customised elderly care, we promote and encourage dancing. We even invite external groups, such as Dance Café, to come to our homes and perform for and with our residents so that they can reap the benefits of dance.

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