Best Care Practices, Business, CQC Inspection, Health and Safety, Leadership & Management, Personalisation, Safeguarding, Stone House, Training & Development, Workforce Development

The drive to be outstanding

Peverel Court Care’s Stone House nursing home in Buckinghamshire receives overall 'Good' with Outstanding in 'Responsive' in latest CQC inspection
 

Stone House receives overall ‘Good’ with Outstanding in ‘Responsive’ in latest CQC inspection

Peverel Court Care’s Stone House has received it’s latest glowing inspection report from the CQC, which included an ‘Outstanding’ rating in assessing our ability to be Responsive.

We were also rated as ‘Good’ in the four other assessment categories, which evaluate whether the home is considered by the inspectors to be Safe, Effective, Caring and Well-led.

The overall CQC rating awarded for our Buckinghamshire nursing home was ‘Good’ based on the most recent inspection, which was carried out on 26th February 2019.

Some of the comments from the inspector’s report included:

“Care was exceptionally person-centred and focused on ensuring people with dementia lived as independent lives as possible. The care was designed to ensure people’s maximum independence was encouraged and maintained.”

“People experienced positive outcomes regarding their health and wellbeing. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this.”

“Staff received good supervision and training, which provided them with the knowledge and skills to enable them to provide good care. There was a workplace culture that was open and honest. Staff told us they felt supported by the manager and they could speak with them at any time.”

 

Our outstanding Stone House team

 

While the report is indicative of a well-managed and caring environment for residents and staff alike, we’re not resting on our laurels. We will continue to strive for Stone House and the other Peverel Court Care homes in Buckinghamshire and Oxfordshire to be recognised as ‘Outstanding’ across the board in future reports. Preet Shergill, Associate Director of Peverel Court Care, commented:

 

“We are proud to say that we are surrounded by staff who strive for continuous improvement, innovation and provide exceptional elderly care. The very positive CQC inspection report is testament to the outstanding work of the Stone House team, volunteers and the Buckinghamshire community.”

 

The CQC inspection report follows hot on the heels of our recent “Top Care Home Group” award win at the carehome.co.uk awards (you can read more here), which was based on positive reviews from our residents and their families, including the following from the daughter of one of our Stone House residents:

This care home is amazing. It is run by the manager and the most caring staff, many of whom have been with the company for years. The care they give their residents is second to none and the home provides them with lots of entertainment and you can see the residents enjoying these events. The meals they provide are all prepared fresh every day by the resident chef. The atmosphere when you visit the home is also something, welcoming and lots of laughter all around. A super home and I can thoroughly recommend it.

 

The future for Stone House nursing home, Aylesbury

 

As part of our journey towards ‘Outstanding’ at Stone House, we are implementing a number of upcoming initiatives, including:

  • The introduction of bespoke training and development pathways’ for Healthcare Assistants, Registered Nurses and all other departments of the Peverel Court Care team
  • Rewards and recognition of staff for various achievements and milestones, such as high levels of attendance, attaining NVQ qualifications, referring new staff members, years of service, and the receipt of special praise via relatives
  • New and improved technology infrastructure
  • Non-clinical customer service training for all staff

We believe that by recruiting, developing, rewarding and retaining the best possible staff to deliver care to our residents within the idyllic setting of Stone House, we can continue to improve on the incredible levels of service for which we’re already being recognised.  

The full CQC inspection report can be read here

Bartletts, Care Home Maintenance, Care Management, Dementia, Landscaping and Dementia, Merryfield, Real life, Stone House, Wellbeing

Spring has sprung

Enjoying the gardens during spring 2019 at Peverel Court Care

 

The arrival of spring and the benefits to our residents

 

With the recent spell of lovely warm weather, our residents have been taking the opportunity to get outside and explore the newly landscaped gardens of our homes.

At Peverel Court Care, we understand that creating and delivering individual care plans and maintaining a focus on resident well-being is a key part of the service we deliver, and providing time outdoors forms an intrinsic part of that.

Therefore, with the arrival of spring, it has been the perfect time for our residents to get outside to enjoy the warmth of the spring sunshine, to take in the fresh air, and to explore the new sights and smells of the plants and flowers in our idyllic grounds.

Even for those residents who aren’t so keen to get outside exploring, the natural light that pours into the rooms on our new wing provides them with similar benefits.

 

Benefits to resident health

 

But there’s more to getting our residents to spend time outdoors than meets the eye. In fact, there have been numerous rigorous scientific studies conducted, which have all concluded that there are a multitude of benefits for elderly care home residents when they get to enjoy time in an outdoor space.

Spending time out in the grounds allows them to get exercise in the fresh air. And particularly for elderly residents, research has shown that those who enjoyed as little as 10 or 15 minutes of activity a day, saw a significant improvement in their health. Furthermore, walking outdoors has been shown to reduce levels of stress, and to increase sociability, communication and self esteem, while there is also evidence that it can help to reduce cognitive decline.

Exposure to both daylight and sunlight while outdoors is also important; as sunlight provides us with Vitamin D, which is essential for building strong bones and muscle, while sunlight helps with regulating our body clock. So our residents don’t need to get too adventurous; even just having a cup of tea and a natter out in the garden has added benefits.

 

Enjoying spring flowers in the gardens at Peverel Court Care

 

Peverel Court Care – our idyllic settings

 

Part of what makes the experience of living at one of Peverel Court Care’s three care homes in Buckinghamshire and Oxfordshire so special for our residents is the unique setting and location of each home. A perfect example is that of Bartlett’s, our Residential Care Home, which is set in over 18 acres of private tranquil parkland with exceptional views of The Chilterns Area of Outstanding Natural Beauty.

As our homes are all set within such charming grounds, and because spending time outdoors offers such proven benefits to our residents, it’s not surprising that the arrival of spring this year has once again been greeted with smiles by our residents.

 

Taking a walk outdoors to enjoy spring sunshine at Peverel Court Care

Bartletts, Business, Care Awards, Care Management, Leadership & Management, Merryfield, Stone House

Top care home award

PCC Top 20 care home group award winners 2019 Bartletts

 

PCC wins carehome.co.uk Group Awards for fourth consecutive year



Peverel Court Care are delighted to announce that we have been named as recipients of the ‘Top 20 Recommended Care Home Group’ Award for 2019, the fourth consecutive year we have received the award.

The awards, presented by sector-leading review website carehome.co.uk, aim to highlight the most recommended Care Home Groups in the UK, and are based on over 120,000 reviews from care home residents, as well as their friends and family.

Some of the glowing reviews we’ve received on the carehome.co.uk website this year from residents and their families include:

From the moment I arrived with my mother, the quality of the care was evident. I knew from that moment on my sister and I had chosen a truly wonderful place for our mother. The staff are extremely passionate about their care for patients. I’m just so glad we chose Stone House.

Richard W (Son of Resident)

Merryfield is a lovely home. The management are genuinely kind and have all worked as carers themselves in the past so they know exactly what quality care looks like. I cannot recommend Merryfield highly enough.

Francesca B (Friend of Resident)

As soon as I contacted Bartletts the staff made me feel that my mother was going to receive the care I wanted her to have. She was given a great welcome. The staff are very kind and when problems arose they were sorted out straight away. Bartletts is now Mum’s home, where we are very welcome to visit as if it were her own home.

Eileen B (Daughter of Resident)

 

Preet Shergill, Associate Director of Peverel Court Care, dedicated the award to everyone who helps us to deliver outstanding levels of care to our residents, saying:

“Well done to all of the Peverel Court Care team for your outstanding work in 2018. The exceptional levels of care provided were captured in numerous excellent reviews from those who matter most; residents and their relatives. Those excellent reviews have been recognised with this award. Well done to an outstanding team on winning this award for four consecutive years!”


PCC Top 20 care home group award winners 2019 Stone House


Peverel Court Care is a group of one residential and two nursing homes, located in Buckinghamshire and Oxfordshire. We are a long-standing family business, providing personalised care, delivered by talented and compassionate people, in exclusive and idyllic settings.

With happiness at the heart of our homes, we recognise and respect the contribution made by our residents to society during their lifetimes. Valued by residents and their families; our reputation, investment in each property, and approach to appointing and developing our staff makes each home unique and the benchmark in premium care.

Best Care Practices, Business, Care Awards, Stone House

Peverel Court Care – Top 20 Care Home Group in UK Award

We are delighted to announce that our incredible staff and management teams at Peverel Court Care have been given an award through carehome.co.uk.

We’re officially one of the top twenty most recommended care home groups in United Kingdom, an amazing accolade that makes us incredibly proud

This award is extremely special, because winning care home groups are decided by 40,000 reviews from residents, as well as their friends and family members.

At Peverel Court Care we have always judged our own performance on the reviews of our residents and their relatives. We are always asking for feedback from the people who live with us and those who love them, most notably through our resident surveys – in which residents can give honest feedback about the care they are receiving. The fact that so many people have taken extra time out to publicly review us online is thrilling

But the good news doesn’t stop there. Stone House Nursing Care Home has been awarded a similar accolade labeling it one of the top twenty recommended care homes in the South East of the UK. This is an incredible achievement, and we would like to extend our heartfelt thanks and congratulations to all of the staff and management teams at Stone House.

Our other two care homes Bartlett’s and Merryfield can’t have been too far behind for their own individual awards! Whilst Stone House has a rating of 9.9 on carehome.co.uk, Bartlett’s and Merryfield are both at 9.8. Their incredible ratings contributed to our overall group award, which we could not have achieved without the hard work and dedication of all Peverel Court Care employees.

In recognition of our achievement we will be awarded two certificates, one for the Peverel Court Care group and one for Stone House, which we will display prominently. We’ll also be permitted to use an award stamp, which we’ll be putting on our website

We would like to extend huge congratulations to the management team and staff of all three of our establishments, who provide exceptional care and have made us incredibly proud. Of the thousands of care home groups in the UK we are honoured to be able to call ourselves one of the top twenty.

Finally, a big thank you to everyone who has taken the time out to review us.

Davina Ludlow, Director of carehome.co.uk, said:

“Care home groups, which put compassion, dignity and kindness at the heart of their care, are making a huge difference to residents’ lives.

“Peverel Court Care has proved that it provides a high standard of care throughout its homes and we’d like to congratulate it on being a top small care home group! We feel it is a real achievement to be recognised for being in the Top 20 care home groups in the UK.

“We feel the best people to rate a care home are the residents and their families and friends. Their reviews reveal that many care homes are warm and happy places to live, where staff go that extra mile to ensure residents have a good quality of life and feel cared for.

“Stone House Nursing Home proved that they provide a high standard of care and we’d also like to congratulate them on being a Top 20 care home in South East England! It’s a wonderful achievement to be recognised for being a highly recommended home by the very people you care for.

“Finding the right care home can be so hard. We hope that our awards will help to make people’s care home search that little bit easier.”

 

 

 

 

Bartletts, Merryfield, Stone House

10 Tips For Spring Gardens From The Peverel Court Care Gardening Team

The spring is upon us and the early bloomers are out in force. In the last couple of weeks you’ve probably seen splashes of yellow in the country verges in the form of daffodils, a true sign that the weather is changing and the temperature is on the up.

We see daffodils as a bit of a sign; when they start to appear we know it’s time to start tending properly to our gardens ready for the summer. All three of our premises have expansive gardens. They take a lot of work, but they’re worth it; our residents derive such pleasure from helping us tend to them, walking around them and sitting in them.

They’re particularly important for residents with dementia. When we designed a new garden for Bartlett’s, we made sure that the transition from inside to outside is seamless and unthreatening, that there are no sudden ends to pathways and that there are lots of sights and smells to keep our dementia residents intrigued and entertained.

As we’re starting our gardening in the coming weeks, we thought this would be a good opportunity to present any keen gardeners reading this article with some of our top tips for a beautiful summer garden.

  • Clear out your borders, hedges and greenhouse ready for your new plants and flowers. There’s nothing like a clean and clear garden to provide you with some inspiration.
  • Look for any hibernating pests who might cause you difficulty later in the year by eating all your plants, such as slugs and snails. Clear out pots full of last year’s compost, as there may be pest hiding in the pot and feasting on old roots.
  • Start planning for years to come by making a compost heap. You can buy a ready-made bin for cheap from a gardening centre, or you can construct one yourself by enclosing an area of your garden. Toss in vegetable waste, woody clippings, grass and paper. When it all breaks down you’ll have some excellent compost to plant future bulbs in.
  • Pick a theme. Contemporary or cottage? Bustling and busy or minimalist and monochrome? Once you have decided how you want your garden to look it will be easier to pick the plants you want.
  • Plant a mixture of early and late bloomers. There are many plants that bloom in the Autumn and thrive in the winter, so you can have a colourful garden through all four seasons if you plan your planting properly.
  • Shine up your paving. You’ll be amazed by the difference clean paving can make. Look for dedicated outdoor cleaning products like Jeyes Fluid.
  • Don’t forget to water! Start with a good long soak once a week, then extend the time period between watering to help your plants become independent. If the weather is hot then make sure you take your hosepipe outside more often.
  • Use plant food. It really does make all the difference, ensuring your plants get all the nutrients and minerals that they need.
  • Don’t forget your hanging baskets and potted plants. Dotting these around your garden can really enhance the overall look and feel of your outside space. If you haven’t got any turf (perhaps you only have a yard) then potted plants and hanging baskets are a great way to brighten up any outdoor areas.
  • Invest in some wildlife attractions. There is nothing nicer than watching the bees buzzing around your beautiful flowers, but there are other great ways to attract nature to your garden. Why not put out a bird table, feeder or bath? To attract hedgehogs, look at hedgehog houses and specialised feed, or attract badgers with unsalted nuts, seeds, fruit and root vegetables. Stay away from bread and milk, as this is very bad for wild animals.

We hope you’ll find our tips useful for your own gardening and, whether you have green fingers or not, we hope you’ll find the time to come and enjoy our gardens with us this summer.

Bartletts, Food & Drink, Merryfield, Stone House, Wellbeing

Winter Warmers – Recipe 1 from the Peverel Court Kitchens

“First we eat, then we do everything else,” is a famous quote by MFK Fisher, a prominent American food writer. We agree with her. Mealtimes are a part of the day looked forward to by most of us, not just for the tasty grub that comes with them, but for the socialising that eating brings with it.

Most events we go to will include some sort of food, whether it’s catching up with friends or family members, weddings, birthdays and, of course, Christmas – a time when most of us will eat way more than we need to. We do this because most of us love to eat. In fact, the very success of an event or celebration often resides in whether people enjoyed what they ate. It’s the first thing people will ask you wherever you have been, even if you’ve just been on holiday. “How was the food?” they’ll say.

It’s often one of the first questions we get asked at Peverel Court Care. Family members and prospective residents want to know what type of food we serve here because it’s such an important part of a person’s life. When it comes to food, people want two things mainly, quality and choice. We’re proud to provide both of those here.

We work conscientiously to provide our residents with variety, often using food we have harvested from our very own gardens. On special occasions such as birthdays, our residents get to choose whatever they would like to eat, and we will prepare it in our kitchen or arrange for it to be delivered to them.

As an added treat, we’re now often visited by chef’s from Creed, who are one of our suppliers. They meet with our own chefs and, based on resident requests and feedback, produce a recipe on our behalf. This month they created a delicious and healthy butternut squash soup. Made from just six ingredients, it’s easy to make and incredibly satisfying. We received great feedback from our residents.

Peverel Court Care has always been about making life as enjoyable as possible, and we know that, for our residents, food contributes immensely to their happiness. Our chef’s are fantastic and always encouraged to produce inspired and tasty dishes, and anything we can do to help this inspiration we will do.

We look forward to sharing further recipes from Creed with you in the future.

Bartletts, Merryfield, Stone House

It’s beginning to look a lot like Christmas


Christmas is most people’s favourite time of year. Everything just seems better at Christmas. The season is a great opportunity to bring families and friends together, enjoy more food than one normally would, indulge in the odd party and get involved in the local community.

We love welcoming Christmas into the Peverel Court Care grounds. Our atmosphere, already cheery and peaceful, becomes even more enjoyable as our staff go out of their way to encourage the good tidings.

So far this Christmas we’ve had a musical visit from the wonderful Launton Handbell Ringers, as well as children from Stone School, who came to sing us Christmas carols.

We’re heading out and about, too. On the 16th of December some of our residents are visiting Aylesbury town to see the Christmas lights and do some shopping. Others have already visited the Methodist Chapel in Stone for their Christmas party.

Christmas is also a time for doing as much as you can for others. We’ve already made soup for the community on one occasion this December, and we’ll be doing the same again before Christmas. So far this has raised £216. Last week we held a Christmas shop and raised £225.50 for the Alzheimer’s Society by selling arts and crafts made by our residents whilst we listened to festive music. We’ve also donated some of these items to the Florence Nightingale Hospice so that they can sell them and raise money through their arts and crafts fairs.

There’s only just over a week to go, but we still have lots to look forward to, including a Christmas party on the 19th of December.

Our staff will work tirelessly between now and Christmas, often postponing their own personal preparations to make sure everything is perfectly festive for our residents. On Christmas day some of those we give care and support to will be joined by their relatives, who’ll be having their Christmas dinner with us at the home. This dinner will be specially provided and prepared by the staff of Bartlett’s Residential Care Home. In the afternoon, some of our residents will leave the grounds and spend a few hours with their families. Other relatives have told us they’re coming to visit us at our premises on Christmas morning instead.

It’s always a busy time, but it’s always the best time. Our staff go out of their way to make sure that every one of our residents has a jolly festive period, full of all the delights you’d expect to find in any home at this time of year. We’d like to extend a special thank you to our staff, who’ll be working to take care of our residents all across the Christmas period, and to wish you and your family a very happy Christmas from all of us at Peverel Court Care.

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Stone House, Training & Development, Workforce Development

They’ve gone to great lengths to facilitate my studies

We pride ourselves on providing high quality care services. To do that, we need excellent leaders, who know how to steer teams of dedicated and committed staff, as well as frontline team members with excellent values and impeccable attitudes.

We’ve found this in Peter McClean, who works in Stone House Nursing Home. Peter has worked with us for eighteen months, and says he enjoys being part of a team that provide such high quality services.

“From my very first day it was clear that the service delivered to those in need at Peverel Court Care is of a very high standard. I have enjoyed being part of that type of outstanding care delivery, and contributing positively to the quality of life of those we care for.”

As we do with all of our managers who show desire to do so, we facilitated his studies towards a Level 5 NVQ Diploma in Management and Leadership. Peter showed an impressive attitude and ability and so, though he had joined us as a Registered Nurse, we promoted him to Deputy Manager of Merryfield Nursing Home. Our management teams have worked to support Peter since his career with us began. He’s now Care Manager at Stone House Nursing Home.

“Aside from training and academic growth, the Director and Senior Managers have always been very supportive and approachable, especially when I needed advice or consulting. This has enabled me to grow as a professional and as a person. Our Quality Assurance Manager Jill is always on hand to offer advice and guidance across all three homes. I found her help particularly worthy prior to our inspection in May, my first inspection in England, whereby I learned much from her experience. I find her role to be a great resource and asset to Peverel Court Care.”

Despite his enormous success at just 26 years of age, Peter’s aspirations don’t stop at his current position. He wants to further his career with Peverel Court Care as we continue to grow, and to become a registered manager. Our team of managers are strong, skilled and knowledgeable, and made up of individuals like Peter, who has the tenacity and dedication to progress as far as he wishes to go with us. We look forward to working with him into the future to provide care services that maintain quality of life, happiness and health for our elderly residents.

Safeguarding, Stone House

An inspection report to be proud of

Providing care is serious. Our staff have lives in their hands. Because we’re looking after so many people, and because they are often extremely vulnerable, unable to communicate or raise an alarm, like all registered care and nursing homes, we have to be inspected.

The Care Quality Commission (CQC) are the regulating body for care homes in England. It’s their job to visit all registered care homes on a regular basis and compile a comprehensive report, then rate this care home out of four over a series of categories. It’s these ratings that people should use when choosing care for themselves or their loved ones. A great rating should mean a thriving home. A bad one can result in your care home closing down.

We’re delighted to announce that a recent inspection at Stone House Nursing Home rated the care service ‘Good’ over every single category.

What’s nice about these reports is that we don’t just get to see our overall rating, but the report the inspector has written about us as well. This gives us an insight into how the inspector felt when they visited us and, we hope, how the friends and relatives of those we care for must feel as well. We were overwhelmed by the positive comments we received across all of the categories, which investigate if the service is safe, effective, caring, well-led and responsive.

The inspector spoke to our staff, residents and some friends and family who were visiting that day, and we couldn’t believe the final report. It was brimming with positive feedback from everyone.

Our residents

We were delighted by the comments of the people who live with us. After all, they’re who we are doing this for. Residents told inspectors that there was a large range of food and drink on offer and that they enjoyed our dining room. One is reported to have said, “The tables are always set in this beautiful dining room, I feel I’m eating in a special restaurant.”

They also commented on our activities, saying, “We have plenty to keep us occupied here.”

The inspector noted that we have a range of activities planned including quizzes, singing, word games, exercises and themed events, like our summer garden party and a celebration for the Queen’s birthday. When they visited they noted our staff spending time with our residents, and said they could tell our residents were enjoying this interaction.

We do everything we can to make sure those who live with us are happy and it’s wonderful to hear them tell a third party that they enjoy living with us very much.

Our relatives

When people need care, it’s often their relatives sourcing it for them. We know our families love their relatives fiercely. Concerned for their loved ones, they expect nothing but the best and will make sure they are getting it.

So we were happy to hear such positive feedback in the report from families. One said, “We moved here from another care home and the care here is absolutely fantastic and the team are outstanding.”

Another commented, “I visit most days and have absolutely no concerns about how my family member is cared for, the staff are brilliant, kind and caring.”

Our staff

Our staff received wonderful reviews from the residents, their families and from the inspector. People told the CQC that they are treated with dignity by our care workers and that their privacy is respected. A resident said, “All the staff here are so kind and nothing is too much trouble.”

We would like to extend a heartfelt thank you to the staff working at Stone House Nursing Home for their incredible teamwork. The excellent results of this report would not be possible without them. We would also like to thank the residents and their families who made such humbling comments. We are immensely proud to be so highly rated and we sincerely enjoyed reading that you like spending time here with us as much as we enjoy having you all around.

Bartletts, Merryfield, Stone House

Five of the best things about Peverel Court Care

We know that often people are searching for care in a crisis situation; their loved one has been taken ill and it’s obvious that they can no longer take care of themselves.

With that in mind, we’ve put together a list of some of the best aspects of Peverel Court Care. We think we’re the next best thing for your relative; a home away from home. We hope you’ll agree with us.

Beautiful surroundings

Merryfield Nursing Care Home is in Oxfordshire and our other two homes, Bartlett’s Residential Care Home and Stone House Nursing Care Home, are both in Buckinghamshire. All three of our residences are set within acres of beautiful land and surrounded by well-tended gardens. That means that incredible outdoor beauty is never far away.

As well as this, our buildings are impressive in themselves. We work incredibly hard to make sure that our care homes are a comfortable, beautiful place to live.

Fully furnished en-suite rooms

All of our bedrooms are fully furnished and come with en-suites. All residents have an electric bed, television and Sky TV, and there’s internet connection throughout all of our care homes for both residents and their visiting family members. There are also iPads and easy Skype access, so that residents can stay in touch with family who live far away.

Where possible, we like to personalise accommodation, so we invite them to bring their own furniture. We’ll then do our best to alter the décor in their room so that it matches their own personal style and taste.

Religious services

We can cater for the religious beliefs of your family member. Once a month a Church Minister travels to Stone House to visit some of our Catholic ladies, but we’ll do our best to make arrangements for your relative no matter what their religion.

Paul D, our local vicar, has said of our services: “I visit Stone House about once a month and take communion to five ladies who live there. I am always impressed with how well cared for they are. Its obvious when you enter the building it is run by caring and devoted staff.”

Skilled and friendly care team

Our staff are skilled, capable and supported, but we don’t only recruit based on the qualifications and experience. For us, it’s just as important that our staff have the right core values. During our recruitment process we get to know our applicants to make sure that providing care and support is something they’re passionate about. It’s the only way to make sure that we’re providing the best care. If your relatives live with us, you can be sure they are being looked after by people who are not only qualified, highly skilled and talented, but also compassionate and genuinely kind hearted.

Personalised care

For our residents, nothing is too much. We provide a range of activities to keep them entertained and offer hairdressing and physiotherapy services. We also provide meals prepared from fresh, local produce, which your family member can choose to eat in their room or in our communal lounge. When you visit you can eat with them, too!

Personalised care packages and services are something we’re incredibly proud of. We’ll do everything we can to make sure your loved one feels happy, comfortable and at home. We can even, on occasion, accommodate pets.

Contact us

If you have any questions about the services we offer or you would like to come in and get to know us a little bit better, please get in touch with us through our contact us page.

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