Bartletts, Best Care Practices, Care & Technology, Care Home Maintenance, Care Management, Future of Care, Health and Safety, Infection Control, Leadership & Management, Merryfield, Stone House, Tech

Outstanding Infection Control

Outstanding Infection Control at Peverel Court Care - Award-winning nursing care homes in Buckinghamshire and Oxfordshire

 

At Peverel Court Care we have always valued the importance of good infection control. With widespread media coverage of the ongoing pandemic, we appreciate this might be something at the forefront of our clients’ thoughts. As such we wanted to highlight some of the exemplary infection control procedures we already have in place in our homes, along with some of the latest innovations we’re in the process of introducing.

Older people and those with underlying health conditions are unfortunately particularly at risk from viruses and infectious disease. And so while infection control has always been a key consideration of care home management, it’s never been more important than right now.

At Peverel Court Care, we strive to ensure that outstanding infection control is part of day-to-day life at our award-winning care homes in Witney, Oxfordshire and Aylesbury, Buckinghamshire. However, in light of the ongoing national outbreak, we’re looking to take things a step further to minimise any risk now and in the future.

Each home has a team of highly trained infection control champions ensuring our long series of additional precautions, designed to combat the spread of the virus, are being executed in a timely and effective manner on the floor. A full list of these additional precautions can be viewed by clicking here but we have highlighted below some of the advanced and innovative practices being rolled out by Peverel Court Care.

 

Latest Innovations in Infection Control

We have now installed the Gateway walkthrough anti-viral dry mist tunnel at each of our care homes in Buckinghamshire and Oxfordshire. Visitors and staff pass through the tunnel, experiencing a light, refreshing mist, on their way both in and out of the home, to help minimise the spread of infection. Watch Group Director Anil Dhanani as he tells us how the Gateway Personal Protective Tunnel is helping him protect residents, staff and the local community from the spread of infectious viruses:

Peverel Court & Gateway PPT Promo from 4 Sure on Vimeo.

As of this month we have started to introduce Sherwin Williams Microbicidal Interior Latex Paint Shield.

“Paint Shield® is the first EPA-registered microbicidal paint that kills greater than 99.9% of Staph (Staphylococcus aureus), MRSA (Methicillin-resistant Staphylococcus aureus), E. coli (Escherichia coli), VRE (Vancomycin-resistant Enterococcus faecalis) and Enterobacter aerogenes within two hours of exposure on painted surfaces. The effectiveness lasts for up to four years as long as the integrity of the surface is maintained.”

We have invested in and soon be installing VitalSign Series Temperature-Check Tablets in the entrances to all our homes.

“Protecting what’s important; the safety of our residents, relatives and team. To ensure that people entering your facility are not running a high temperature and exposing others to potential threats, Diversified and Aurora proudly introduce the new infrared temperature sensor, VitalSign. With an advanced algorithm for detecting and calculating heat signatures, VitalSign provides alerts when a person is running a high temperature within one second and from three feet away.”

We also employ Rentokil to provide Ultra Low Volume (ULV) disinfection fogging of large communal areas, which allows for the treatment of large areas quickly and efficiently. PCC also utilise X-mist sanitising products for the disinfecting of bedrooms and smaller communal areas. Both procedures involve using extremely small droplets of the disinfectant fog that settle underneath, on top of and on the sides of many objects and inaccessible areas. Studies show the application of disinfectant by aerosol significantly reduces the number of viable infectious pathogens, treating the surface and the air, killing these pathogens.

Another innovation we are hoping to roll out in the very near future at our Aylesbury care homes and Cotswold nursing home are LuminOre CopperTouch Antimicrobial Surfaces.

“LuminOre offer the only EPA registered antimicrobial product which can be seamlessly applied to virtually any surface. This unique product makes coppers natural antimicrobial properties available on items that would be too heavy if made of solid metal and which are now being made with LuminOre CopperTouch Antimicrobial Surfaces at a fraction of the weight and the cost.”

One of the new technologies that we’re in the process of acquiring for Bartlett’s, Stone House and Merryfield are a set of UV disinfection robots.

“The robot moves around the home and utilises 360 degree ultra violet (UV-C) light emissions to disinfect its surroundings. The UVD Robot will be used as part of the regular cleaning cycle, with the aim to prevent and reduce the “spread of infectious diseases, vira, bacteria, and other types of harmful organic microorganisms in the environment by breaking down their DNA-structure. The robot is safe, reliable and eliminates human error. Furthermore, it is user friendly and is designed to be operated by every-day cleaning staff.”

 

About Peverel Court Care

Peverel Court Care is a group of one residential and two nursing homes, located in Buckinghamshire and Oxfordshire: Bartlett’s Residential Care Home and Stone House Nursing Home in Aylesbury, and Merryfield House Nursing Home in Witney. We are a long-standing family business, providing personalised care, delivered by talented and compassionate people, in exclusive and idyllic settings.

With happiness at the heart of our homes, we recognise and respect the contribution made by our residents to society during their lifetimes. Valued by residents and their families; our reputation, investment in each property, and approach to appointing and developing our staff makes each home unique and the benchmark in premium care.

Bartletts, Best Care Practices, Business, Care & Technology, Care Home Maintenance, Future of Care, Leadership & Management, Merryfield, Stone House, Workforce Intelligence

The importance of feedback

The importance of feedback - Peverel Court Care

 

At Peverel Court Care, we recognise the importance and value of feedback. The three most important pieces of feedback we collate are from our residents, relatives and staff. In this article we explore why the feedback we collect is so important and how it influences the way in which we operate our business.

 

At Peverel Court Care, we have been collecting regular feedback from our residents and their families for some time now; and the data we have gathered has influenced a number of decisions that we have made for the business.

However, one key group from which we haven’t been collecting feedback in a regular, formal way up until now is our staff. With the recent introduction of Perkbox Insights, that has changed, and for the better.

 

Perkbox Insights

Perkbox Insights is an employee feedback tool which collects results anonymously and in real-time. It will allow us to gather timely and honest feedback from the teams at Merryfield, Stone House and Bartlett’s. Unlike normal engagement surveys, the platform aims to make sure employees don’t suffer survey fatigue, through making responding to each survey quick and easy. It works by sending just five questions to employees each time a survey is conducted. The questions are carefully chosen from a pool of 100 that have been generated through scientific research.

In response to each of the questions, employees are asked to provide a score for each on a scale of one to five. They are also encouraged to leave written feedback on a chosen area of the company; giving us both qualitative and quantitative insight into employee satisfaction.

 

The Benefits of Feedback

The Peverel Court Care management team hope that by adding additional insight provided from by employees to that already collected from residents and their relatives, we will have a 360 degree view from which to make data-driven business decisions. Like many businesses, it sometimes longer than we’d like for exceptional efforts by employees, or day-to-day problems, to come to our attention; and it has hoped that the introduction of the Insights programme will give us greater visibility.

So from process improvement to celebrating success, regular feedback from as many of the people at the heart of our business can only help us further improve the way Peverel Court Care is operated and managed.

 

About Peverel Court Care

Peverel Court Care is a group of one residential and two nursing homes, located in Buckinghamshire and Oxfordshire: Bartlett’s Residential Care Home and Stone House Nursing Home in Aylesbury, and Merryfield House Nursing Home in Witney. We are a long-standing family business, providing personalised care, delivered by talented and compassionate people, in exclusive and idyllic settings.

With happiness at the heart of our homes, we recognise and respect the contribution made by our residents to society during their lifetimes. Valued by residents and their families; our reputation, investment in each property, and approach to appointing and developing our staff makes each home unique and the benchmark in premium care.

Bartletts, Care Home Maintenance, Care Management, Dementia, Landscaping and Dementia, Merryfield, Real life, Stone House, Wellbeing

Spring has sprung

Enjoying the gardens during spring 2019 at Peverel Court Care

 

The arrival of spring and the benefits to our residents

 

With the recent spell of lovely warm weather, our residents have been taking the opportunity to get outside and explore the newly landscaped gardens of our homes.

At Peverel Court Care, we understand that creating and delivering individual care plans and maintaining a focus on resident well-being is a key part of the service we deliver, and providing time outdoors forms an intrinsic part of that.

Therefore, with the arrival of spring, it has been the perfect time for our residents to get outside to enjoy the warmth of the spring sunshine, to take in the fresh air, and to explore the new sights and smells of the plants and flowers in our idyllic grounds.

Even for those residents who aren’t so keen to get outside exploring, the natural light that pours into the rooms on our new wing provides them with similar benefits.

 

Benefits to resident health

 

But there’s more to getting our residents to spend time outdoors than meets the eye. In fact, there have been numerous rigorous scientific studies conducted, which have all concluded that there are a multitude of benefits for elderly care home residents when they get to enjoy time in an outdoor space.

Spending time out in the grounds allows them to get exercise in the fresh air. And particularly for elderly residents, research has shown that those who enjoyed as little as 10 or 15 minutes of activity a day, saw a significant improvement in their health. Furthermore, walking outdoors has been shown to reduce levels of stress, and to increase sociability, communication and self esteem, while there is also evidence that it can help to reduce cognitive decline.

Exposure to both daylight and sunlight while outdoors is also important; as sunlight provides us with Vitamin D, which is essential for building strong bones and muscle, while sunlight helps with regulating our body clock. So our residents don’t need to get too adventurous; even just having a cup of tea and a natter out in the garden has added benefits.

 

Enjoying spring flowers in the gardens at Peverel Court Care

 

Peverel Court Care – our idyllic settings

 

Part of what makes the experience of living at one of Peverel Court Care’s three care homes in Buckinghamshire and Oxfordshire so special for our residents is the unique setting and location of each home. A perfect example is that of Bartlett’s, our Residential Care Home, which is set in over 18 acres of private tranquil parkland with exceptional views of The Chilterns Area of Outstanding Natural Beauty.

As our homes are all set within such charming grounds, and because spending time outdoors offers such proven benefits to our residents, it’s not surprising that the arrival of spring this year has once again been greeted with smiles by our residents.

 

Taking a walk outdoors to enjoy spring sunshine at Peverel Court Care

Care Home Maintenance

The Magical Maintenance Teams Who Make It Happen

From an outside perspective it can look as though our team consists largely of our frontline care staff. They are the ones who are always around at the forefront of delivering consistently high standards of care.

But behind the scenes it takes a whole host of other individuals to make sure that Peverel Court Care can provide an incredible service to those we take care of.

We are not just talking about our wonderful management team or the chefs who cook in our kitchens, the cleaners who clean our premises and the wizards who tend our gardens; we’re also talking about our amazing maintenance teams. Like every cog in the Peverel Court Care machine, our maintenance crew is responsible for keeping our service running at an exceptional standard, whilst never shifting their focus away from the attention to detail we expect here.

This week we would like to introduce you to one of them.  Antonio Gomes, originally from Barcelos, Portugal, has worked at Peverel Court Care for 21 years. A keen footballer as a child, Antonio joined the youth team of FC Porto when he was 17 but left to complete his national service. We’re proud to have him as our Maintenance Manager in Stone House Nursing Home.

Antonio says, “I very much enjoy the interaction between myself, colleagues and the residents. Each day there are different challenges and jobs required, but I am able to interact with different people each day, and I very much enjoy that part of the role. It gives me great satisfactions to complete a task that helps a resident or relative.”

We often talk about strong team bonds at Peverel Court Care. We really feel as though our staff and residents are one big family. Antonio believes the same. Every year when he visits his family in Portugal he invites other staff members to travel with him.

“The teams have always been very supportive of me. When I first moved to England the management team helped me with accommodation. The owner even flew out to Portugal to attend my daughters christening.”

Antonio says he most often fixes things that are accidentally broken, such as pagers or electric beds.  He stresses that attention to details is extremely important for the safety of the residents we take care of.

“We make sure to follow strict health and safety guidelines. All of the maintenance team recently had a refresher health and safety training tailored specifically to maintenance teams from an external expert. All of the work we do is thoroughly inspected and certified where required. We also make sure to do the relevant safety checks on any external contractors we work with.”

Antonio and his team have to stick to a number of daily duties, whilst also being flexible around maintenance issues that may crop up. When we asked what an average day for him looks like, he said, “The first thing I do each morning is check the maintenance book. This is updated by staff on a daily basis with any urgent works required. Works are completed in priority of safety to residents at all times. When I have completed any urgent works I then continue with the allocated projects from the Directors. Each month we continue to work on larger projects in terms of refurbishment and upgrading areas of the home such as bedrooms and communal bathrooms.”

When we asked him what he would be doing if he wasn’t working for us, Antonio didn’t offer up an alternative career he’s lusting after. Instead he said, “If I wasn’t here then I may be back in Portugal, enjoying the sunshine and a glass of our local port!”

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