Advice for Choosing Care, Bartletts, Best Care Practices, Business, Care & Technology, Care Management, Future of Care, Health and Safety, Infection Control, Leadership & Management, Merryfield, Real life, Safeguarding, Social Care Strategy, Stone House, Tech

The Safety of a Quality Care Home

The safety of a quality care home at Peverel Court Care

 

Are care homes currently safe? That is the question we are frequently asked. Until there’s a definitive answer to their question, families may consider staying away from care homes – but should they?

The question of whether or not a person is safer in a care home, their own home, or a hospital ward, is not a straightforward answer. Much is dependent on the measures put in place by any given care provider in order to mitigate the risks for their residents and staff.

With COVID-19 continuing to dominate the news headlines around the globe, it’s little wonder that people have concerns about whether their loved ones are, or would be, safe in a residential or nursing care home.

 

Safety in our care homes

We are now COVID free in all of our homes – and that goes for both staff and residents. We have had one Emergency Support Framework (ESF) call at Merryfield Nursing Home in Witney, near Oxford, that highlights the safety of the home.

We have recently detailed how we’re utilising technology to ensure outstanding infection control in our care homes, along with how we’re rolling out the use of digital care plans and the ways in which we’ve supported our employees through COVID-19.

One of the key uses of technology which we have introduced to all three of our care homes in Buckinghamshire and Oxfordshire is a set of VitalSign Series Temperature-Check Tablets in the entrances to all our homes as part of our infection control measures.

In anticipation of requiring PPE at the very outset of a possible national outbreak, we embarked on a significant procurement programme very early on, ensuring adequate supplies of all required PPE throughout. At no point did any of the Peverel Court Care homes run out of PPE, nor were we required at any point to ration our supplies. Spending a significant sum on commercially available stock ensured we were adequately provided for.

Peverel Court Care have subsequently embarked on a further procurement programme to make sure we are adequately stocked on an ongoing basis for any future national outbreak and any further changes to Public Health England guidance around the use of PPE.

The safety of our residents and employees is fundamental to Peverel Court Care and underlines our core values of Resident Focus, Integrity, Service Quality, Passion and Care for Our Communities.

 

Are care homes less safe than home care?

Again, there is no single answer to this question, as processes to minimise the spread of the virus will vary greatly from one provider to another. However, where carers are travelling between care recipients – and particularly where they need to regularly use public transport – the risk of transmitting infection will always be there.

“Live-in care, where the carer stays at the individuals home for weeks at a time, has been described as the “safe option”. However, this approach can also have its downsides. In a recent case study we discovered that:

Before coronavirus took hold, the family of an elderly man with mild dementia had opted for live-in care, with a home care agency also visiting regularly to cover any breaks the live-in carer was entitled to.

As it turned out, the live-in carer self-isolated with the client’s father for 8 weeks straight.

During that time, possibly due to boredom and frustration that he couldn’t go out, the father’s dementia became more severe. His behaviour became more aggressive and he started to wander from the house at night to the point where all the doors and windows had to be locked.

Whenever there was an issue, and there were many, the family member who lived nearest – our client’s brother – would get a call from the carer to come and help. This was happening on a more frequent basis and at any time of day or night.

Clearly under normal circumstances, the family would have chosen a care home as the safe option. But despite this, the fear of COVID meant the family decided to carry on with an increasingly unsafe and inadequate situation at home.

 

Returning our care homes to a new normal

As we continue to implement new technological solutions to provide infection control and reduce the risk for our residents and staff, we’ve been able to reintroduce controlled visits by family. This week we received this lovely note from the daughter of one of our residents at Bartlett’s Residential Care Home, near Aylesbury, Bucks:

Hi Mibell and the whole team,

 

I just wanted to say that after 5 long months my visit with Dad yesterday was SO lovely. He was relaxed, happy and chatty. To him I am quite sure it only felt like yesterday I had visited (quite possibly with thanks to his Dementia).

 

Everything about my visit was well organised and with a relaxed feeling as to put us at ease. Please convey my thanks to the whole team.

 

I am very much looking forward to seeing him again. 

 

SW xx

 

About Peverel Court Care

Peverel Court Care is a group of one residential and two nursing homes, located in Buckinghamshire and Oxfordshire: Bartlett’s Residential Care Home and Stone House Nursing Home in Aylesbury, and Merryfield House Nursing Home in Witney. We are a long-standing family business, providing personalised care, delivered by talented and compassionate people, in exclusive and idyllic settings.

With happiness at the heart of our homes, we recognise and respect the contribution made by our residents to society during their lifetimes. Valued by residents and their families; our reputation, investment in each property, and approach to appointing and developing our staff makes each home unique and the benchmark in premium care.

Advice for Choosing Care, Bartletts, Community, CQC Inspection, Real life, Stone House

Best care homes near Aylesbury, Buckinghamshire

Best care homes near Aylesbury, Buckinghamshire - Peverel Court Care

 

At Peverel Court Care, we’re extremely proud of the fact that our Aylesbury care homes – Bartlett’s Residential Care Home and Stone House Nursing Home – are widely considered to be two of the best care homes in Buckinghamshire.

 

A quick visit to the carehome.co.uk review website, shows that Bartlett’s has been voted by their users as the best care home in the Aylesbury Vale area of Buckinghamshire, while Stone House is joint second.

In fact, Bartlett’s is one of only two care homes in the whole of Buckinghamshire which has been awarded the maximum 10 out of 10 based on reviews in the last 2 years. Meanwhile, across all of the 179 care homes listed in Bucks, Stone House is rated joint 6th, with a Review Score of 9.8 out of 10 based on reviews over the same period.

 

Award Winning Aylesbury Care Homes

In March 2020, we have been notified that we’ve been recognised with the “Top 20 Recommended Care Home Group 2020′ Award” by carehome.co.uk, for the fifth year in a row. In addition to the group award, both Bartlett’s Residential Care Home and Merryfield House Nursing Home received individual awards for being in the top 20 Care Homes in the South East, an outstanding achievement. As the organisers themselves acknowledged, with the current COVID-19 pandemic, it seems odd to be receiving awards such as this at the moment. However, as they said:

It seems strange to be celebrating achievements when there is so much uncertainty at the moment and so many other things focusing our minds. We feel it’s in all our best interests to try to carry on as close to normality as we can, while looking after each other and making sure we all stay safe.

We appreciate the incredible work you are all doing at the moment, especially under such challenging circumstances. With this in mind, we hope these awards will help boost your spirits and allow you to take a moment to celebrate your achievement and look forward to a positive future.

Congratulations to everyone at Peverel Court Care, as you have been awarded a ‘Top 20 Recommended Care Home Group 2020’ Award.

You are receiving this recognition as you are one of the most recommended Care Home Groups in the UK based on over 90,000 reviews over the past two years from care home residents as well as their friends and family.

 

 

Bartlett’s Residential Care Home

 

Best care homes near Aylesbury, Buckinghamshire - Bartlett's - Peverel Court Care

 

Bartlett’s is a Victorian country house in the village of Stone, near Aylesbury, Buckinghamshire. It was built in 1856 for the Bartlett family, when they were the High Sheriffs of Buckinghamshire. It has subsequently been used as a school, but has now been converted for use as a specialist luxury country house retreat for the elderly.

Some of the reviews which have been left on carehome.co.uk by residents and their families include:

I’ve been living here since May. We are very lucky as we are well looked after. The staff are all very kind and helpful. The degree of cleanliness and hygiene is exceptional. 

Christmas was wonderful. It’s the best Christmas I’ve had for many years and that’s true. We had a great time preparing for Christmas, making hats, jewellery, cakes, gingerbread houses and lots more. I’ll never forget the fun we had. 

Everything is excellent, from the minute I walked in the door I have felt at home.

Helen (Resident)

 

Since moving into Bartlett’s in May my 92-year-old mother has developed a new lease of life thanks to the exceptional care, beautiful surroundings and sheer “loveliness” of her new home. Apart from being looked after with care and kindness day and night, my mum is encouraged to take part in a wide range of stimulating activities. After a recent stay in hospital when we returned to Bartlett’s my mum said quite simply “It’s good to be home.” That says it all.

LF (Daughter of Resident)

 

I have been here for 4 months and I cannot fault the care I am receiving. I am very content living in these beautiful surroundings. I enjoy walking in the landscaped grounds. The views of the Chiltern Hills inspire me every day. I feel greatly blessed to have found such a peaceful haven.

AB (Resident)

 

Not only do our residents and their families enjoy their time at Bartlett’s we’ve also received a rating of “Good” in every category during our most recent inspection by the CQC.

 

Stone House Nursing Home

 

Best care homes near Aylesbury, Buckinghamshire - Stone House - Peverel Court Care

Stone House, also located in Stone, Buckinghamshire, was built in 1862 and is the former residence of Lord Baden-Powell. Set in four acres of beautiful grounds, it has been sympathetically converted into a residential nursing home for 35 residents.

Like Bartlett’s, the reviews left on carehome.co.uk for Stone House have been overwhelmingly positive, including:

I can’t praise Stone House Nursing Home highly enough. Being small the residents care staff ratio is good. Not only is the nursing excellent but there are a variety of activities designed to stimulate residents either in the lounges or individual rooms. The food is good, the decor and grounds well maintained and although the staff are busy they always have time to talk to relatives and to act upon requests as soon as possible.

My elderly mother was loved and cared for at Stone House for the last 18 months of her life. I wouldn’t have wished for her to have been anywhere else.

SD (Daughter of Resident)

 

My Mum has been at Stone House for a year. My sister and I have been able to relax since she arrived knowing that we can trust the staff to look after her, whatever occurs. Mum has dementia and although we’d dreaded moving her out of her own home, she’s been happier at Stone House than we’d imagined possible. She spends her day in the lounge with things going on around her which keep her from being bored. She has her hair done and her nails painted which helps her feel special. She joins in activities and has been on an excursion giving her a change of scene. Whatever she’s doing we know there are enough professional people around her to deal with every eventuality. She’s had some minor health issues recently and we’ve been kept informed of each setback and kept up-to-date with steps taken to help her and keep her comfortable. At her care review, we were asked what we’d change to improve things and we were unable to make a single suggestion because Mum’s every need is being met.

Yvonne (Daughter of Resident)

 

From the moment I arrived with my mother the quality of the care was evident. I knew from that moment on my sister and I had chosen a truly wonderful place for our mother. Even after settling her in the superb care continued. The staff are extremely passionate about their care for patients and this continued. I’m just so glad we chose Stone House.

Richard (Son of Resident)

 

The latest inspection report from the CQC shows that Stone House is rated as “Good” in four of the five areas, and “Outstanding” for Responsive.

 

Request a Brochure or Arrange a Visit

If you would like to find out more about either of our care homes near Aylesbury, Bucks, then please complete the form below to request a brochure or to arrange a visit to see them for yourself.

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About Peverel Court Care

Peverel Court Care is a group of one residential and two nursing homes, located in Buckinghamshire and Oxfordshire: Bartlett’s Residential Care Home and Stone House Nursing Home in Aylesbury, and Merryfield House Nursing Home in Witney. We are a long-standing family business, providing personalised care, delivered by talented and compassionate people, in exclusive and idyllic settings.

With happiness at the heart of our homes, we recognise and respect the contribution made by our residents to society during their lifetimes. Valued by residents and their families; our reputation, investment in each property, and approach to appointing and developing our staff makes each home unique and the benchmark in premium care.

Advice for Choosing Care, Care & Technology, Wellbeing

Cinema Club – How We Are Meeting The Need

When Age UK asked older people with dementia what would improve their quality of life, the answers were relatively surprising.

There were some obvious ones of course, such as a quicker diagnosis and more support, but the emphasis was just as high on providing them with opportunities to take part in activities with the people that that they love. Activities they were always able to participate in easily before.

We know the importance of this at Peverel Court Care. We invest a lot of time and effort into creating activities and events that our residents can enjoy with their families. Our Annual Summer Party is an occasion enjoyed by all, and we regularly take our residents and their families into the local community – sometimes to watch films at the local cinema.

When we decided to expand Bartlett’s Residential Care Home, we saw this as the perfect opportunity to provide even more opportunity for good times, and we are doing this in a particularly special way. Since our residents enjoy watching films and visiting the cinema so much, we are building a dedicated cinema room on our premises.

Films are a glorious thing. They can be funny, entertaining or nostalgic. They have the capacity to improve the mood of a person – to leave a lasting impression or alter the way someone thinks or feels.

For people with dementia they are even more special. When people have lost some of their short-term memory, it’s important that they have the chance to revisit the old times. Whether that’s through watching films they remember they loved or revisiting eras they recall from when they were younger, we want to be able to offer this to our residents.

Families are welcome too, of course. There aren’t many people who don’t count visiting the cinema or watching movies amongst their hobbies. The local community and family members will be invited to special screenings in our cinema, and our residents will be allowed to choose which films we show. We hope that this will significantly enhance the quality of life those we give care and support to.

Our cinema is set to open in October and we can’t wait. There’ll be a theme to the evening, which we haven’t decided on yet. If you have any ideas, we would love to hear them. You can share them with us by emailing info@bartlettscare.co.uk. We look forward to hearing your suggestions and we’ll definitely consider the best ones!

Advice for Choosing Care

Choosing A Care Home

Choosing a care home can be a difficult task.  Often the family and friends of a person are hurried into looking for alternative residence for their families by some type of emergency. Maybe there was an incident, such as a fall or a similar accident, an illness, or maybe your loved one just very suddenly was no longer able to take care of themselves.

There is often a short amount of time in which to find loved ones suitable homes to live in. In light of this, we’d like to present the following tips to finding high quality care home accommodation in Buckinghamshire and Oxfordshire.

Do Your Research

Your first port of call will most likely be the internet. Go to Google, or your preferred search engine, and look for care homes in your local area.

Check The Official Reviews

The Care Quality Commission is the social care governing body. They inspect all care homes and rate them from Inadequate right up to Outstanding. Visit their website and type in any of the care homes your are interested in and their ratings will appear. Care homes are rated across five categories; Safe, Effective, Caring, Responsive and Well-Led.

Check The Unofficial Reviews

There are lots of websites that allow family members and residents to rate the care they have received, so make sure you have a look at what other people are saying – www.carehome.co.uk and www.housingcare.orgare just two of these websites. You can search by location, so type in Buckinghamshire or Oxfordshire to find reviews of all of the care homes local to those areas.

Pay A Visit

How many time in your past have you relied on your instinct to make a decision and been proven right. It is incredibly important that you visit a care home you are considering for your loved one. If possible then take your friend or family member with you so that they can get a feel for the place. You’ll all get an instant vibe about the staff and the wellbeing and happiness of the other residents. It will also be a chance for you to check out how clean and tidy the place is and what the atmosphere is like.

Ask Those Who Know Best

Who know care homes best and can give you an unbiased view? People who are already using them, of course! Ask any of your friends and family who are utilising care for their advice. Reputation is common knowledge, so local people will have a great idea of the best places to find high quality care in Buckinghamshire or Oxfordshire.

Searching for a care home can often be a difficult time but there are resources out there to help you make the right decision. Following the steps above should make the process easier and decrease the chances of choosing incorrectly, but always bear in mind that you may find your loved one is better suited somewhere else even when you have used all of the methods of selection above. This isn’t something you should worry about. Keep looking and eventually you are certain to find them the perfect place.

 

 

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