Advice for Choosing Care, Business, Leadership & Management, Uncategorized

How being an independent business helps us deliver exceptional care

Careers in Adult Social Care at Peverel Court Care

How being an independent business helps us deliver exceptional care at Peverel Court Care

 

At Peverel Court Care, we don’t just own and operate exceptional, award-winning care homes in Witney, Oxfordshire and in Stone, near Aylesbury, Buckinghamshire. To us, it’s much more than that. 

As an independently-owned business, we have become part of the very identity of the communities in which we have resided for many years. Our long-standing commitment to Stone and Witney has meant that our homes are now a fundamental part of the local landscape.

But how do our community links and independent structure facilitate the delivery of outstanding care to our residents?

  

The advantages of independent care home management

 

Our owners and directors are actively working in the business everyday. This means they can see first-hand any opportunities or problems, making the business much more responsive. In particular, this means that we can react to make change happen quicker, due to shorter reporting chains than larger, more corporate, care home groups.

 

Having our owners and directors close, also means keeping pride in all aspects of the service at the forefront of operations, every day. This ensures that standards stay consistently high, which is why our residents and their families have rated us 9.9/10 from over 230 reviews on carehome.co.uk .

 

Making adult social care more personal

 

Life at Peverel Court Care homes is also much more personal than your average care home. Relationships are constantly being built and developed between our management and staff, between our staff and our residents and their families. 

 

The closer relationships and understanding of staff needs from our senior management allows us to be proactive and constantly improving our business in all manner of ways. 

 

The personal touch, together with our use of staff feedback initiatives , rewards and recognition programmes, and career pathways means that our staff feel valued; not just “a number” like they might if working in a large corporate.

 

As a result, we have higher staff retention levels – 8.63% turnover year to date – which is exceptional when compared with the sector average.Through furthering the careers of our staff, we are better able to ensure that we’re retaining their knowledge, experience and expertise. 

 

Importantly, it also provides a level of consistency for our residents, who value their relationships with our staff.

 

 

About Peverel Court Care

 

Peverel Court Care is a group of one residential and two nursing homes, located in Buckinghamshire and Oxfordshire: Bartlett’s Residential Care Home and Stone House Nursing Home in Aylesbury, and Merryfield House Nursing Home in Witney. We are a long-standing family business, providing personalised care, delivered by talented and compassionate people, in exclusive and idyllic settings.

 

With happiness at the heart of our homes, we recognise and respect the contribution made by our residents to society during their lifetimes. Valued by residents and their families; our reputation, investment in each property, and approach to appointing and developing our staff makes each home unique and the benchmark in premium care.

 

Events, Food & Drink, Wellbeing

Cheese and Wine Tasting at Merryfield House Nursing Home

Top-voted activity at Merryfield House Nursing Home

Why?

Activity helps to sustain both physical and mental health. It is important that people living in care homes are able to maintain their interests and have opportunities to develop new ones.

Who?

Erwan Gouiffes – Sommelier winenottasting.co.uk

“I have been a sommelier for over 20 years and have visited vineyards all over the world. This has enabled me to learn and perfect my wine knowledge and expertise and to meet people who have shared with me their passion for fine wine and the love of their terroir.

Outcome

Residents benefit from social interaction and communication. Sharing their expertise and experiences which is enjoyable for them.

Time spent by our activity teams in discovering an individual’s passions can help them to find events which each resident would enjoy.

Testimonials

Residents – Katharine & Chris:

What did you think of the experience? Katharine: “it was lovely” Chris: “I happened to enjoy it yes”
Would you like to experience it again? Katharine: “yes, that would be nice” Chris: “yes, well I certainly wouldn’t say no” [laughing]

Resident – Janet:

What did you think of the experience? “It was very good [laughing] me and Charlie got to practice our French with the sommelier”
Would you like to experience it again? “Yes, why not!”

Erwan Gouiffes – Sommelier (Wine Not)

“I would like to say that I was able to share and express my passion during the wine tastings.
But even when the event finished, and I start a conversation with a few residents, I just want to take a seat, stay all day and discuss, to exchange, to share experiences, it was so rewarding.
Many thanks to all residents.”

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