Stone House Nursing Home is not just renowned for its exceptional elderly care, but we also value our staff. We have an excellent team, and their hard work and dedication was instrumental in the home receiving an excellent rating from Buckinghamshire County Council recently.
Staff observations by monitoring officer
In the @buckscc report, the monitoring officer noted that the management team was extremely proactive in promoting dementia care and dignity. The quality assurance programme that the home has revolves around exceptional care.
The monitoring officer was privy to the interaction between staff and residents, and noticed that it was respectful and friendly. The officer found that staff were aware of the individual needs of each resident and acted accordingly.
Feedback from the staff
The contract officer even interviewed staff to learn about their experiences while working at the home. One staff member informed the officer that he had been working there for two years and enjoyed his role as the activities co-ordinator. He mentioned that he enjoyed spending time with the residents and found their past lives interesting. He also stated that the residents liked sharing stories about their lives with him.
Staff members also informed the officer that the home had a clearly defined whistleblowing policy in place, and staff were encouraged to report when the need arose.
Stone House Nursing Home has mandatory training for staff, and they can approach the manager at any time to request further training that may prove to be beneficial to the residents. This demonstrates our commitment to staff training and development. We believe it helps keep both residents and staff happy, and this was visible not just from the @buckscc report but also the rating @CareQualityComm gave Stone House Nursing Home in the latest CQC report.
Stone House Nursing Home has an excellent team that has contributed to the success of the home and helped us achieve our aim and objective – exceptional elderly care.