From an outside perspective it can look as though our team consists largely of our frontline care staff. They are the ones who are always around at the forefront of delivering consistently high standards of care.
But behind the scenes it takes a whole host of other individuals to make sure that Peverel Court Care can provide an incredible service to those we take care of.
We are not just talking about our wonderful management team or the chefs who cook in our kitchens, the cleaners who clean our premises and the wizards who tend our gardens; we’re also talking about our amazing maintenance teams. Like every cog in the Peverel Court Care machine, our maintenance crew is responsible for keeping our service running at an exceptional standard, whilst never shifting their focus away from the attention to detail we expect here.
This week we would like to introduce you to one of them. Antonio Gomes, originally from Barcelos, Portugal, has worked at Peverel Court Care for 21 years. A keen footballer as a child, Antonio joined the youth team of FC Porto when he was 17 but left to complete his national service. We’re proud to have him as our Maintenance Manager in Stone House Nursing Home.
Antonio says, “I very much enjoy the interaction between myself, colleagues and the residents. Each day there are different challenges and jobs required, but I am able to interact with different people each day, and I very much enjoy that part of the role. It gives me great satisfactions to complete a task that helps a resident or relative.”
We often talk about strong team bonds at Peverel Court Care. We really feel as though our staff and residents are one big family. Antonio believes the same. Every year when he visits his family in Portugal he invites other staff members to travel with him.
“The teams have always been very supportive of me. When I first moved to England the management team helped me with accommodation. The owner even flew out to Portugal to attend my daughters christening.”
Antonio says he most often fixes things that are accidentally broken, such as pagers or electric beds. He stresses that attention to details is extremely important for the safety of the residents we take care of.
“We make sure to follow strict health and safety guidelines. All of the maintenance team recently had a refresher health and safety training tailored specifically to maintenance teams from an external expert. All of the work we do is thoroughly inspected and certified where required. We also make sure to do the relevant safety checks on any external contractors we work with.”
Antonio and his team have to stick to a number of daily duties, whilst also being flexible around maintenance issues that may crop up. When we asked what an average day for him looks like, he said, “The first thing I do each morning is check the maintenance book. This is updated by staff on a daily basis with any urgent works required. Works are completed in priority of safety to residents at all times. When I have completed any urgent works I then continue with the allocated projects from the Directors. Each month we continue to work on larger projects in terms of refurbishment and upgrading areas of the home such as bedrooms and communal bathrooms.”
When we asked him what he would be doing if he wasn’t working for us, Antonio didn’t offer up an alternative career he’s lusting after. Instead he said, “If I wasn’t here then I may be back in Portugal, enjoying the sunshine and a glass of our local port!”