The people who live with us at Peverel Court Care are vulnerable and relying on us. These individuals often have limited sight or hearing capacity and difficulty moving. Our residents with dementia and Alzheimer’s are often easily confused or frightened. In a place where there are so many people who need extra help and support, health and safety must be prioritised.
Adhering to health and safety best practice means doing everything in our power to make sure that potential threats to our residents are taken care of, reducing the risk of injury as far as we possibly can. Some care homes use guidance from the Care Quality Commission or other third parties as their health and safety guidance. At Peverel Court Care, we’ve gone one step further.
We want our residents and their families to feel secure when they’re with us, so we recently invested in an external health and safety company to train our management teams in all three of our homes. The training was delivered by a care home expert and was put together by individuals with experience working with the elderly and vulnerable. Part of our training involved visiting areas of our care homes and identifying potential risks, as well as suggesting with our risk assessor how we can limit potential danger.
All three of our management teams are now trained in health and safety around dementia awareness, emergency first aid, falls awareness, food safety, fire safety, infection control and lone working awareness. They’ve also completed training in medication awareness, the Mental Capacity Act, deprivation of liberty, safeguarding vulnerable adults, stress awareness and the moving and handling of people. It was a busy training programme, but enjoyed by all, and it taught our staff some important lessons about scenarios they face every day that might pose a health and safety risk to themselves or to one of our residents.
When the Care Quality Commission inspects a care home, one of the five key questions they ask is around safety. They want to know that residents are safe from abuse and avoidable harm. One of our priorities at Peverel Court Care is to be rated ‘outstanding’ by the CQC across all five categories, but the emphasis that should be placed on health and safety as an individual aspect of care delivery is never lost on us. If something goes wrong in this category, it can be the difference between life and death. For this reason, health and safety is part of our ongoing, high quality care and support packages, embedded in our day-to-day practice and introduced at induction to new staff. The health and safety of our residents in paramount, and we’ll continuously recognise that it’s something every single one of us here is responsible for, making that extra effort and going above and beyond to make sure we’re meeting, if not exceeding, all health and safety requirements.